It Support Specialist

Aquil Hickman

601-***-**** *************@*****.*** www.linkedin.com/in/aquil-hickman

SUMMARY: Cybersecurity Analyst Professional with 4+ years of experience encompassing leadership, problem-solving, and technical expertise. Proficient in threat analysis, risk management, and implementing robust security measures derived from military service. Adaptable and results-oriented, leveraging cross- functional experience to fortify digital infrastructures against evolving threats. Committed to translating military discipline and strategic thinking into safeguarding digital assets within a dynamic civilian cybersecurity role. Current DoD tier 3 security clearance.

PROFESSIONAL EXPERIENCE

Cybersecurity Student – Allegiant Giving Aug 2023 – Present

Conducted vulnerability assessments and penetration testing on internal systems, identifying and remediating critical security gaps

Collaborated with security analysts to analyze threat intelligence data and contributed to the development of a comprehensive threat detection strategy

Assisted in the implementation of security controls following industry best practices

Reviewed and dissected malware samples to understand their behavior and how to mitigate them

Implemented encryption techniques, understanding cryptographic algorithms, and practiced secure key management

IT Support Specialist – United States Air Force Dec 2022 – Present

Hand-picked to be communications focal point controller; tracked/coordinated customer service requests—resulted in 200 tickets closed

Led 2-person install team; installed software for 40 PC’s—ensured up-to-date use of services

Attended BIOS/reboot training; reimaged 50 computers—resulted in improved efficiency and reduced work time for co-workers

EDUCATION

Associate degree, Aviation Maintenance Technology, – Community College of the Air Force, Maxwell AFB, Alabama

CERTIFICATIONS

Google IT Support Professional Certificate, earned Oct 2023 Google Cybersecurity Professional Certificate, earned Dec 2023 CompTIA Security+ & Network+, expected Q2 2024

SKILLS

Network Security ● Data Protection ● Risk Assessment ● Incident Response ● Penetration Testing ● Vulnerability Management ● Operating Systems ● Virtualization and Cloud Computing ● Backup and Recovery

● Azure ● Windows ● Linux ● Unix ● TCP/IP ● DNS ● DHCP ● HIPAA ● GDPR ● VPN ●Active Directory ● TryHackMe ● SIEM ● EDR ● SQL ● Cryptography ● Security Compliance and Governance

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