EZEKIEL OLUMIDE ABE

ad13w8@r.postjobfree.com

070*-***-****, 091-****-****

Shomolu, Lagos State. Nigeria

EDUCATION

FEDERAL UNIVERSITY, OYE-EKITI 2023

Electrical Electronics Engineering

KADUNA POLYTECHNICS 2016

Electrical Electronics Engineering (Electronics &Telecoms)

OSUN COLLEGE OF TECHNOLOGY 2009

Electrical Electronics Engineering (Power, Electronics &Telecoms)

CORE COMPETENCIES

Negotiation Skills

Performance Optimization

Team Management

Retailing Techniques

Proficiency in Microsoft Office packages

Interpersonal Communication Skills

Languages (English, Yoruba & Hausa)

PROFESSIONAL MEMBERSHIP & TRAINING

FIRST CITY MONUMENT BANK 2015

Customer Service Excellence

KADUNA STATE MEDIA CORPORATION 2010

Certified Telecommunication Multimedia Studio Engineer

ORACLE CLO 2020

Oracle Cloud Infrastructure Foundation

PROFESSIONAL SUMMARY

Committed, honest, smart/hardworking, an adroit manager of men and resources with a growing track record of delivering results that fulfill organization goals, and a positive attitude to challenges and opportunities. I have strength in taking initiative, willingness to learn, giving attention to details, and being resilient, highly optimistic, and a team player. I take ownership of my tasks, always willing to go the extra mile to deliver and exceed expectations where possible.

WORK EXPERIENCE

SERVICE MANAGEMENT REPRESENTATIVE (KATSINA/LAGOS)

Keystone Bank Limited Feb. 2019 – Till Date

Knowledge sharing session coordinator

Residence IT correspondence

CASA drive team member

Posting of clearing instruments.

Processing of intra & interbank Instructions

On boarding of customers on alternate transaction channels

ATM custodian

Key Accomplishments

Full representation of service management team which led to recognition and promotion of staff at the regional stakeholders meeting.

SERVICE MANAGEMENT REPRESENTATIVE (KADUNA)

First City Monument Bank May 2014 – Jun. 2017

Receiving and paying of cash to customers.

Posting of clearing instruments.

Processing of intra & interbank transfers

On boarding of customers on alternate channels

ATM custodian

Vault Management.

Key Accomplishments

SERVICE INTERN, KADUNA

Guaranty Trust Bank Dec. 2011 – Mar. 2012

Process request and hot-listing of cards by customers.

Proper management of file archives.

Customer transaction instruments management.

Opening and update of accounts.

Key Accomplishments

Proven success managing high-performance and building effective coalitions with internal & external customers.

SALES SUPERVISOR, KADUNA

Golden Penny Pasta Nig. Plc. Oct 2009 – Dec 2011

Field coaching and field accompaniment with a secondary sales force for properly structured field selling, also ensuring route adherence.

Setting secondary sales force monthly target using sales equation parameters and ensuring implementation by following-up

To manage the proper deployment of promotional items and point-of-purchase materials

Ensures proper Availability, Visibility, and Accessibility of company products in all the assigned territories.

Ensures every team member is active and adds value to the company, engages my team members for full participation during distributor operational reviews.

Ensures timely periodic sales training with my team to close knowledge gaps.

Sets SMART monthly Team objectives and optimizes sellout objectives.

Provide administrative support to my line managers and distributor.

Market intelligence and competition report.

Key Accomplishments

Best Supervisor award recipient.

The team developed Drop Point in the Satellite Towns

The team was rewarded for the remarkable drive of sales for some challenging hard lines of products.

REFERENCES

Available on request

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