Customer Service Shift Leader
Resume:
Rayven Foreman
Valparaiso, IN 46383
**********@*****.***
Experience
APRIL 2019 - PRESENT
Scent Cartel - Shift Leader
● Built brand awareness
● Provided excellent customer service
● Achieve daily sales goals
● Keep space clean
● Display proper image to customers
OCTOBER 2021-AUGUST 2022
3-eleven- Host
● Greeting customers as they walk into the restaurant
● Helping guests with reservations and guiding them to their table
● Giving guests accurate wait time estimates and seating them in the waiting area
● Providing customers with menus and answering any initial questions they may have
● Optimizing seating at different tables to ensure even workload for wait staff
● Answering phones and scheduling reservations with large parties NOVEMBER 2022- CURRENT
Ignite Reading- Virtual Tutor: Certified
● Helping students learn and master reading skills
● Hold 1:1 individualized student sessions (grades PreK-8)
● Keep track and constantly examine each student’s progress and utilize this information to address any areas mastered or areas in need of improvement
● Prepare lesson plans for each session
● Deliver prepared food and drinks to guests while providing superior guest service. Education
MARCH 2018 - MAY 2022
South Oak Cliff High School
GPA: 92.5
AUGUST 2022 - PRESENT
Illinois State University
2
GPA: 3.50
Major- Marketing: Professional Sales
Community Service
2019
FCEA Rock The Wood
I helped out with workshops on the westside of Chicago. 2019
FCEA Gift Drive
I helped pass out Christmas gifts and coats to those who could not afford them. 2017- PRESENT
Byrd’s Mentoring Nest
I assisted with developing workshops to mentor my peers. I served as an assistant mentor then I was promoted to junior mentor.
2019
Tutoring Program with New Community Church
I would volunteer to tutor elementary school kids and help them with their homework. 2022
YMCA
Assist the Child Watch Team Members in interacting with children who visit the Child Watch area.
Extracurriculars
JUNE 2021-JULY 2021
Young Yale Global Scholars
This was a summer program where I got to experience what it would be like to go to Yale, I got the opportunity to be in lectures with professors and get a taste of the environment at Yale. 2022-PRESENT
3
National Honor Society
The NHS program empowers and equips your students with the knowledge and skills to be transformative leaders in your school, community, and beyond. 2023-PRESENT
National Society of Collegiate Scholars
NSCS is an organization that recognizes and elevates high-achieving students. NSCS provides career and graduate school connections, leadership, and service opportunities 2022-PRESENT
ISU Professional Sales Institute: Freshman Sales Leader in Training
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