Rene' Kass

Valley Stream, NY *****

ad13rm@r.postjobfree.com

+1-516-***-****

I am looking for a full time position in the customer service field. I bring over 30 years experience in the automotive field and am well versed in ADP/CDK and Reynolds & Reynolds systems. I have been master certified as a service advisor with both Ford/Lincoln and Jaguar Land Rover.

With my experience I have worked in every department of dealership service including technician prep manager and adhere to the structure while maximizing my abilities to the dealer and minimizing unapplied shop time.

Work Experience

Automotive Service Advisor

Hempstead Ford - Hempstead, NY

August 2022 to December 2022

Service Advisor

Took over RO's from 2 advisors who had just quit and cleaned up 90% plus my own work Service Advisor, Warranty coder/RO Booker/dispatcher North Bay Cadillac-warranty coder and dispatcher - Roslyn, NY February 2020 to July 2022

coded warranties ro's and went through 3 audits without a single charge back Service advisor, warranty coder

Tri-State Luxury Group - Glen Cove, NY

September 2006 to January 2020

worked as service advisor 8 years then warranty coder for 5 years Service Advisor

Country Ford - Levittown, NY

January 2003 to August 2006

service advisor and dispatcher

Service Advisor

Tower Ford - Great Neck, NY

May 1994 to January 2003

service advisor

Service Advisor, Warranty coder/RO Booker/dispatcher County Line Lincoln - Valley Stream, NY

July 1990 to April 1996

Service Advisor

Sovereign Mercedes Benz - Brooklyn, NY

June 1985 to July 1990

service advisor

Education

High school diploma

Sewanhaka High School - Floral Park, NY

September 1965 to June 1971

Skills

• Automotive Repair

• Retail Sales

• Auto Estimating

Contact this candidate