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Customer Service Project Manager

Location:
Yonkers, NY
Posted:
December 20, 2023

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Resume:

Eduardo Florez Soto

*** ********* **

Yonkers, NY, 10701

347-***-****

ad13qj@r.postjobfree.com

I am professional worker with multiple years of experience with excellent work ethic and organization skills who wants to grow as person and as professional. Responsibility is a virtue that have propelled my career in the service industry. Being goal directed is another value that I look forward to use in every professional endeavor and my purpose is contribute my knowledge and skills in my workplace.

Sincerely,

Eduardo Florez Soto

Resume Below

Eduardo Florez Soto

145 Hawthorne St

Yonkers, NY, 10701

347-***-****

ad13qj@r.postjobfree.com

CAREER OBJECTIVE

Continue developing skills in different areas in the food and beverage industry and be part of a team to provide excellent customer service.

SUMMARY OF QUALIFICATIONS

Professional with more than 14 years of combined management experience in the food and beverage, customer service, health care, fitness, and sales industry. PROFESSIONAL EXPERIENCE

The Cheesecake Factory

Busser / busboy, August 16 at the moment

• Clearing tables

• Setting and resetting tables

• Refilling water and beverages

• Assisting servers

• Removing used dishes and glassware

• Sweeping and cleaning

• Emptying trash receptacles

• Restocking supplies

The Golden Tressure Construction Company

Land sales and customer Service Coordinator, January 2022 to March 2023

• Online sales of lots

• Customer acquisition using digital marketing.

• Resolution of customer complains using excellent customer service skills.

• Certified neuro selling

Soccer People Grilled and Steak House

General manager, April 2020 to December 2021

• Managing between 15 and 20 people.

• Coordinated payroll of all employees

• Organizing events of up to 350 people

• Developed commercial and marketing strategy.

• Establishing relationship with corporations

• Customer acquisition

Fitness People Sport Medical Center

Project manager, September 2008 to February 2020

• Creation of commercial and managerial strategies

• Online corporate sales

• Sale training to employees

• Kept inventory of company equipment

• Presented reports of sales and company management

• Company debt collection

EDUCATION

• Business Administration Degree of Technological Units of Santander

• Technology of Business Administration of Technological Units of Santander ADDITIONAL

• Spanish and Basic English

• Word, Excel and Power Point



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