Customer Service Crew Member
Resume:
JORDAN
JOHNSON
*****************@*****.***
Riverview, FL 33569
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Clear Communication
Verbal and Written Communication
Ordering Procedures
Store Opening and Closing
EXPERIENCE
CREW MEMBER 05/2023 to Current
Dunkin' Donuts - Riverview, FL
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Provided excellent customer service to maintain a positive atmosphere for guests.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
DISHWASHER 12/2022 to 05/2023
Hooters - Clearwater, FL
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
Removed garbage and trash to designated disposal areas in accordance with health regulations.
Disposed of glassware that had been broken or chipped according to safety procedures.
Checked temperatures of dishwashing machines to ensure proper functioning.
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
Inspected all returned dishes for cleanliness before restocking them on shelves.
Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
OVERNIGHT STOCKER 09/2018 to 07/2022
Christmas Tree Shop And That - Springfield, NJ
Organized shelves, racks and bins to ensure product availability.
Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
Verified accuracy of incoming shipments against purchase orders.
Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Checked expiration dates on all food items to ensure quality control standards were met.
Conducted price changes as needed, following established procedures.
Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
Picked up boxes and related trash from sales floor.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
EDUCATION AND TRAINING
A Beka - Pensacola, FL
High School Diploma
06/2018
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