System Administrator

Phone: +255-***-******

Address: P.O. Box 54454 Dar-es-salaam

Birth Date: 05/08/1993

Email: ad13p5@r.postjobfree.com

Gerald Peter

Tech/System Administrator with expert level experience in Enterprise System Administration, Management, and Support for IT Administration of Information Technology Solutions. To find a position that will allow me to utilize my experience and talent in the resolution of issues relating to hardware, software, and networking. KEY SKILLS AND COMPETENCIES

Windows, Linux, Unix, macOS

DHCP, NDS, TCP/IP LAN, WAN, VPN

Microsoft Exchange Server

Microsoft Active Directory Services and Group Policy Yeaster Call Manager and Unity phone system

Systems Installation, Configuration, and Upgrading. Vmware Vsphere ESXi,vCenter, vMotion, HA, DRS, VDI view. Understanding of 'Infrastructure as a Services and proven knowledge of migration to and from IaaS Knowledge of storage area networking, networking, backup, and recovery Exhibit strong organizational, analytical, multi-tasking, and prioritization skills Self-motivated and directed with the ability to perform without appreciable direction WORK EXPERIENCE

Wia Company Limited

System Administrator

3 May 2021 to current

Duties and Job Responsibilities:

Responsibilities include operation and technical support of data servers, hardware, and network in support of 24 x 7 Secure Internet Service Provider Operations Center (NOC)

Performed data backups and disaster recovery operations. Supports VoIP telephone network and VPN clients including Terminal Services manager. Implemented, managed, and administrated Microsoft Windows Server Update Services (WSUS) for windows patching. Perform preventive maintenance, software/hardware upgrades, patch maintenance, and firmware upgrades. Set up and configured Microsoft Exchange Server mail system. Customize Orion web console and Orion custom properties, views, and menu bars to meet client business needs Implemented new security protocols including forcing password standards for company users. Managed Linux systems for a large-scale web hosting company, including DNS management and server hardening. Designed, and implemented & supported Site-to-Site VPN's & Client to Site VPN's Perform routine network startup and shutdown procedures, and maintain control records. Provided high-quality Level 3 support service focusing on Microsoft and Linux network services, IP routing, switching and firewalls, LAN/WAN architecture, Switch management and Server builds. Installed, tested, and troubleshoot client server-based applications and worked with businesses on functions of the application.

Installed new Linux-based operating systems on 20+ servers using Red Hat Enterprise Linux 5, Ubuntu, Windows Server, and CentOS.

Proficient in supporting 3PAR-based SAN storage

Environments with 5+ years of experience and a proven track record of accomplishments in Implementation, Deployment, and Computer Center Tanzania LTD

IT Support Engineer

Jan 2016 to March 2021

Duties and Job Responsibilities:

Responsible for supporting the company's clients at all levels as part of a helpdesk team. Ensuring that all hardware and software are configured and installed correctly.

Responsible for networking, design, installation, and maintenance services. Building, configuring, patching, upgrading, and troubleshooting of physical and virtual Windows/Linux servers (rack mounts/blades, and VMs)

Networking and providing support for Windows, Macintosh, and Linux issues. Performs day-to-day maintenance and installation of the server, network equipment, virtual machines, messaging, backups, and storage

Creating and providing administrative support for Microsoft Exchange email accounts. Created and managed email distribution lists, managed users and added/removed users to/from email groups, exported/imported pst files using exchange admin center in exchange 2016 Window server (2003,2008,2012 and 2016) installation and configuration (Active Directory, DNS, DHCP, File and Print Server) Diagnosed and troubleshoot the system and network problems and provide solutions for hardware and software faults. Perform hardware and software installations (Printers, Computers, Antivirus, Quick Book, Operating Systems. Eg Mac & Windows)

Assist with managing switches, routers, and other network hardware. Acquire and apply the latest Windows updates to Servers and Workstations via the WSUS server

Performed on-site visits to identify and improve on current information technology systems Standard Chartered Bank Tanzania (SCBT) HQ

Onsite Support Engineer( Client )

Duties and Job Responsibilities:

Conducted daily system health checks.

Maintained and administered computer systems and the workstations by providing technical support, troubleshooting the existing networks to resolve the problem.

Maintained the desktop computer, installed new hardware and software according to the Company needed. Updated the user information on the server, added and removed users, gave new passwords to users. Backup and Restore all user information data and email Setup user account, email and restore data.

DR site system monitor and testing.

operating system and Software Deployment.

Assist on problem reported by users

Replace all old user computer to new computer.

TRAINING COMPLETED

HPE, Microsoft and Cisco Training

HPE Server System Managements.

Windows Server IP Address Management (IPAM).

Microsoft Windows Server 2012: Installing and Configuring. ProLiant Server Tools and Troubleshooting

Microsoft Deployment Service

HPE Gen10 Server Security

Cisco Networking Routing and Switching (R&S)

ATP Storage Solutions V2 Delta Resources Library

HPE Recovery Manager Central for SAP HANA – ARCHIVED HPE 3PAR StoreServ Service Processor 5.0.3 Delta

Cloud Computing Security Knowledge Foundation

TalkTalk - HPE 3PAR StoreServ Management Console 2.3 Cloud Computing Security Knowledge Foundation

Cybersecurity Essentials course

Fundamental System Troubleshooting

HPE ProLiant DL325 Gen10 Server

Penetration Testing and Ethical Hacking (Archive)

CISSP Archive (10 Domain ? 2014)

CCNA Discovery: Networking for Home and Small Businesses PROJECTS

Projects Undertaken From 2016 to 2020

Design IVR call center system for Wia Company Limited using Yeaster P-Series Pbx Implement Vmware, Vsphere system for vitualization Tmrc Tanzania Network Segmentation and WLAN deployment Mohan's Drinking Tanzania Network Installation (WLAN, LAN) Mohan's Server deployment and Veeam backup configuration Absa Bank Full Network Cabinet setup at Tigo Datacenter Zantel Tanzania -HP Database Server Upgrading

Petro Africa Tanzania -Windows Server installation and Terminal Server Deployment. People Bank of Zanzibar (PBZ BANK) - Network Migration Tally ERP.9 Server Migration Berger Paints Tanzania. Standard Chartered Bank Tanzania - Network Cabling (LAN). Shell Tanzania - Aruba Access Points APs Deployment. Zantel Tanzania - Windows Server Deployments

PWC Tanzania - Cisco Video conference deployments

Network Cabling (LAN) at People Bank of Zanzibar (PBZ). Access Bank - Network Cabling (LAN)

EDUCATION AND CERTIFICATION

Sophos

Certified Engineer

2021

Sophos

XG Firewall -Cloud Security Provider

2021

Fortinet Network Security Expert

NSE_1, NSE_2 and NSE_3

2020

University of Dar es salaam Computing Centre

Diploma in Information Technology

2-15-2017

Makongo High School

Certificate of Secondary School

2009-2012

HOBBIES AND INTERESTS

Hobbies

Interests include traveling, learning about new cultures, documentaries, future technological advancements in computers, and Artificial Intelligence. Hobbies include playing soccer, swimming, and mystery-themed novels. LANGUAGES

English (Good), Swahili (Good)

REFERENCES.

Mustafa Mzale

Support Network Engineer

Computer Centre TZ LTD

P.O Box 1961, Dar es salaam

ad13p5@r.postjobfree.com

Mob: +255*-*********

Alex Moshi

Country Technical Analyst

Standard Chartered Bank

Dar es salaam

ad13p5@r.postjobfree.com

Mob: +255-***-******

Edwin Elifuraha

IT Manager

Britam Insurance Tanzania

Dar es salaam

ad13p5@r.postjobfree.com

Mob: +255*********

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