Customer Service Front Desk
Resume:
Krysta Palardy
Bradenton, FL *****
***********************@***********.***
Work Experience
Food Server
Hurricane Hanks - Holmes Beach, FL
October 2016 to March 2021
Cashier and Customer Service
Publix supermarkets - Palmetto, FL
May 2015 to November 2018
• Providing excellent customer service to every customer
• Opening and closing cash office
• Crossed trained in all other departments including pharmacy
• Stocked shelves as needed
• Answering phone calls and transfer call where needed
• Kept a well organized and sanitary work area at all times
• Ran floor machine to wax the stores floors
• Maintained a well stoked and sanitary restroom for my customers
• Making sure that my customers shopping experience was nothing less than stellar Receptionist
COASTAL CONSTRUCTION - Bradenton, FL
October 2011 to August 2014
• Check and reply to all emails
• Made appointments
• Answered all customer questions
• Screened and directed calls, directed visitors and took messages
• front desk
• Software knowledge
Authorization and Referral Specialist
MCR Health - Bradenton, FL
• Completes and Verifies Patient eligibility and authorizations
• Maintains and updates any patient or telephone logs that may be requested
• Calls patients to schedule advanced and same day appointments and accurately enters new or follow- up information into the electronic medical patient information system
• Obtains, Verifies, and/or updates demographics and insurance information in the appropriate electronic patient health information systems
Education
High school diploma
Michigan Christian homeschooling - Bradenton, FL
September 2004 to July 2007
Skills
• Sales
• Front desk
• Office management
• Office experience
• Customer service (10+ years)
• Organizational skills
• Phone etiquette
• Multi-line phone systems
• Computer literacy
• Administrative experience
• Management
• Clerical Experience
• Typing
• Data Entry
• Medical Office Experience
• Microsoft Outlook
• Food service (10+ years)
• Food safety (10+ years)
• Food management (10+ years)
• Food Preparation
• Cash Handling
• Medical Scheduling
• Serving Experience
• POS
• Live Chat
• Computer Skills
• Insurance Verification
• English
Assessments
Food service: Customer situations — Proficient
May 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Administrative assistant/receptionist — Completed
May 2023
Using basic scheduling and organizational skills in an office setting Full results: Completed
Food safety — Proficient
May 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Warehouse safety — Proficient
May 2023
Using safe practices in a warehouse setting
Full results: Proficient
Workplace safety — Proficient
March 2023
Using safe practices at work
Full results: Proficient
Customer service — Proficient
May 2023
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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