Deborah Resto
Medical Assistant/ Patient Liaison
Apollo Beach, FL 33572
*****************@***********.***
Patient focused and empathetic medical assistant seeking a position in a hospital setting environment. Bringing experience, care and knowledge to help improve the lives of patients.
#readytowork
Authorized to work in the US for any employer
Work Experience
Medical Assistant/ Patient Liaison
Dr. Helen Na-Chuang - Forest Hills, NY
2016 to Present
Meet and greet patients, schedule appointments and referring specialists, authorize medical procedures, set up and authorize surgical procedures with hospitals, medical billing and all data entry utilizing eClinicalWorks EHR. Fire Alarm Dispatcher, Communications
New York City Fire Department - New York, NY
2001 to Present
Receive and transmit Alarms and Fire Emergencies, Utilize Computer Assisted Dispatch System(CADS), process calls in regards to administrative issues and complaints, interpret information received for release to fire companies, determine fire coverage in areas of emergency, operation department radio and voice alarm system, aid in all required services from all N.Y city agencies and help all people in need of fire department resources.
Receptionist/ Patient Liaison
Dr. Harvey Zaltzman M.D - Middle Village, NY
1998 to 2001
Meet and greet Patients, schedule appointments, file and maintain patient records and results, authorize and schedule procedures with hospitals and other medical facilities, medical billing.
Secretary
St. Luke's/Roosevelt Hospital Center - Manhattan, NY 1991 to 1998
File and xerox all correspondence, schedule maintenance, order supplies, manager work orders, manage sub contractors, schedule appointments. Education
certificate in Medical Assistant
Allen School - Jamaica, NY
November 2008
Skills
• EMT (10+ years)
• EMT CERTIFICATE (10+ years)
• Vital Signs (10+ years)
• Billing (2 years)
• CNA (10+ years)
• Receptionist (10+ years)
• CPR (10+ years)
• Customer Service Skills (10+ years)
• Medical Records (10+ years)
• Filing (10+ years)
• Data Entry (10+ years)
• Microsoft Word (10+ years)
• Medical Terminology (10+ years)
• EKG (2 years)
• Scheduling (10+ years)
• training (10+ years)
• Microsoft Excel (2 years)
• Microsoft Office (5 years)
• Sales
• EMR Systems (6 years)
• Medical Office Experience (10+ years)
• eClinicalWorks (6 years)
• Insurance Verification (6 years)
• Medical Billing (3 years)
• Medical Scheduling (10+ years)
• Critical Care Experience (10+ years)
• Phlebotomy (1 year)
Assessments
Electronic Medical Records Knowledge — Highly Proficient July 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient
Email — Completed
July 2019
Measures a candidate’s ability to effectively compose and organize email messages. Full results: Completed
Verbal Communication — Highly Proficient
July 2019
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Supervisory Skills: Directing Others — Familiar
July 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
EMT Certificate #236-***-****-2013
Glendale Volunteer Ambulance Corp. 1996-2013