Deborah Resto

Medical Assistant/ Patient Liaison

Apollo Beach, FL 33572

ad13mm@r.postjobfree.com

516-***-****

Patient focused and empathetic medical assistant seeking a position in a hospital setting environment. Bringing experience, care and knowledge to help improve the lives of patients.

#readytowork

Authorized to work in the US for any employer

Work Experience

Medical Assistant/ Patient Liaison

Dr. Helen Na-Chuang - Forest Hills, NY

2016 to Present

Meet and greet patients, schedule appointments and referring specialists, authorize medical procedures, set up and authorize surgical procedures with hospitals, medical billing and all data entry utilizing eClinicalWorks EHR. Fire Alarm Dispatcher, Communications

New York City Fire Department - New York, NY

2001 to Present

Receive and transmit Alarms and Fire Emergencies, Utilize Computer Assisted Dispatch System(CADS), process calls in regards to administrative issues and complaints, interpret information received for release to fire companies, determine fire coverage in areas of emergency, operation department radio and voice alarm system, aid in all required services from all N.Y city agencies and help all people in need of fire department resources.

Receptionist/ Patient Liaison

Dr. Harvey Zaltzman M.D - Middle Village, NY

1998 to 2001

Meet and greet Patients, schedule appointments, file and maintain patient records and results, authorize and schedule procedures with hospitals and other medical facilities, medical billing.

Secretary

St. Luke's/Roosevelt Hospital Center - Manhattan, NY 1991 to 1998

File and xerox all correspondence, schedule maintenance, order supplies, manager work orders, manage sub contractors, schedule appointments. Education

certificate in Medical Assistant

Allen School - Jamaica, NY

November 2008

Skills

• EMT (10+ years)

• EMT CERTIFICATE (10+ years)

• Vital Signs (10+ years)

• Billing (2 years)

• CNA (10+ years)

• Receptionist (10+ years)

• CPR (10+ years)

• Customer Service Skills (10+ years)

• Medical Records (10+ years)

• Filing (10+ years)

• Data Entry (10+ years)

• Microsoft Word (10+ years)

• Medical Terminology (10+ years)

• EKG (2 years)

• Scheduling (10+ years)

• training (10+ years)

• Microsoft Excel (2 years)

• Microsoft Office (5 years)

• Sales

• EMR Systems (6 years)

• Medical Office Experience (10+ years)

• eClinicalWorks (6 years)

• Insurance Verification (6 years)

• Medical Billing (3 years)

• Medical Scheduling (10+ years)

• Critical Care Experience (10+ years)

• Phlebotomy (1 year)

Assessments

Electronic Medical Records Knowledge — Highly Proficient July 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Email — Completed

July 2019

Measures a candidate’s ability to effectively compose and organize email messages. Full results: Completed

Verbal Communication — Highly Proficient

July 2019

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Supervisory Skills: Directing Others — Familiar

July 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

EMT Certificate #236-***-****-2013

Glendale Volunteer Ambulance Corp. 1996-2013

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