Customer Service Medical Receptionist
Resume:
Maggie Gonera
*********@*****.***
EDUCATION:
Human Services and Social Justice Bachelor’s at The George Washington University, Washington, DC, May 2017
Courses:
•Program Planning and Evaluation
•Nonprofit Management
North Smithfield High School, North Smithfield, RI, June 2013
WORK EXPERIENCE:
Planned Parenthood, NE Portland, Oregon
Back Office Clinician Assistant, July 2022 - October 2023
•Efficiently and compassionately complete intake for patients
•Collect, package, and ship lab samples
Stumptown Coffee, Portland, Oregon
Barista, November 2021 - July 2023
•Welcome customers and take their orders with POS
•Make drinks, stock pastries, clean dishes and work area
Friendship Hospital for Animals, Washington, DC
Client Care Lead, March 2019 – July 2021
•Assist clients with their medical questions, and make and check-in appointments
•Fear-free certified to create a safe environment for dogs and cats
•Train new team members and encourage them to meet a high standard of care for clients and patients
•Coordinate with other departments to assist with client communications and needs
Trustees, Dover, Massachusetts
Maintenance Technician, June 2017 – October 2017, August 2018 – January 2019
•Work as a team and independently to perform park maintenance and landscaping projects
Point Stuart Wilderness Lodge, Northern Territory, Australia
Home Tutor, Server, Housekeeper, March 2018 – July 2018
•Taught two elementary students in all subjects, and assisted in food preparation for dinner service
VOLUNTEER EXPERIENCE:
Day One, Providence, RI
Sexual Assault Advocate, June 2015 – December 2015
•Received 30-hour training to address domestic violence and sexual assault cases
•On-call to assist hospitalized survivors and provided them with safety skills and literature
SKILLS:
Phlebotomy, Customer Service, Domestic Violence Training, Food and Retail Service, Fear-free Certified, Teamwork, Leadership, Teaching, Critical thinking, Communication, Listening, Adaptability, Community Organizing, Advocacy, Sustainable Agriculture
Contact this candidate