Maggie Gonera

ad13k5@r.postjobfree.com

401-***-****

EDUCATION:

Human Services and Social Justice Bachelor’s at The George Washington University, Washington, DC, May 2017

Courses:

•Program Planning and Evaluation

•Nonprofit Management

North Smithfield High School, North Smithfield, RI, June 2013

WORK EXPERIENCE:

Planned Parenthood, NE Portland, Oregon

Back Office Clinician Assistant, July 2022 - October 2023

•Efficiently and compassionately complete intake for patients

•Collect, package, and ship lab samples

Stumptown Coffee, Portland, Oregon

Barista, November 2021 - July 2023

•Welcome customers and take their orders with POS

•Make drinks, stock pastries, clean dishes and work area

Friendship Hospital for Animals, Washington, DC

Client Care Lead, March 2019 – July 2021

•Assist clients with their medical questions, and make and check-in appointments

•Fear-free certified to create a safe environment for dogs and cats

•Train new team members and encourage them to meet a high standard of care for clients and patients

•Coordinate with other departments to assist with client communications and needs

Trustees, Dover, Massachusetts

Maintenance Technician, June 2017 – October 2017, August 2018 – January 2019

•Work as a team and independently to perform park maintenance and landscaping projects

Point Stuart Wilderness Lodge, Northern Territory, Australia

Home Tutor, Server, Housekeeper, March 2018 – July 2018

•Taught two elementary students in all subjects, and assisted in food preparation for dinner service

VOLUNTEER EXPERIENCE:

Day One, Providence, RI

Sexual Assault Advocate, June 2015 – December 2015

•Received 30-hour training to address domestic violence and sexual assault cases

•On-call to assist hospitalized survivors and provided them with safety skills and literature

SKILLS:

Phlebotomy, Customer Service, Domestic Violence Training, Food and Retail Service, Fear-free Certified, Teamwork, Leadership, Teaching, Critical thinking, Communication, Listening, Adaptability, Community Organizing, Advocacy, Sustainable Agriculture

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