Having experience in this field

Naydia Jack

*** ******** ** ** ** *****

Phone: 929-***-**** Email: ***********@*****.***

Highlights

●High customer service standards

●Employee relations specialist

●Service solutions expert

●Conflict resolution proficiency

●Proficient with Microsoft Office Suite

●Strong problem solving ability

Experience

Alliance Ground International

03/2022-06/2023

●Processing passport docs for cargo

●Data input/Filing

●Preparing flights

●Cargo acceptance Import/ Export

Bensonhurst Medical 02/2020-11/2021

●Filing

●Scanning

●Pulling and preparing Schedule

Final Collision 02/2018-10/2019 Secretary

●Answering and responding to emails

●Payroll

●Assisting customers

Dental Office 11/2017-01/2018

Secretary

●Billing Insurance

●Assisted Patients

●Checking in patients

●Hands on dental assisting

Bella Eye Care 02/2016- 11/2017

Secretary

●Billing Insurance

●Paperwork

●Assisting Patients

●Setting Appointment

PLS Check Cashier 04/2015- 10/2016

Customer Service Representative (CSR)

●Cashing customer checks, issuing their money and receipts

●Cashing & Selling money orders

●Paying phone bills, electrical bills, gas bills etc.

●Promoting products that the company sells.

Metro Pcs - Brooklyn, NY 03/2014 - 09/2015

Sales Assistant

●Taking complete care of the store which includes opening and closing

●Perform sales floor work, such as greeting or assisting customers, stocking shelves or taking inventory

●Customer service which include assisting customer in the best way I can

●Selling phones and accessories

●Taking customer payments

Key Foods - New York, NY 08/2013 - 03/2014

Cashier

●Collected customer feedback and made process changes to exceed customer satisfaction goals

●Assist customers by providing information and resolving their complaints.

●Issue receipts, refunds, credits or change due to customers.

●Issuing receipts, refunds credits or change due to customers

The Master's Touch 01/2010- 06/2012

Secretary

●Taking care of the office

●Handling all documents

●Computer Work

●Dates and events

●Customer Service

●Schedule and appointments

Education

Mandl College 2015 Mental Health and Human Services

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