Tammy Perdew

Winchester, VA *****

540-***-**** - ad13gw@r.postjobfree.com

Professional Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Skills

Sales Tracking

Verbal and Written Communication

Business Leadership

Finance and Accounting Oversight

Focus and Follow-Through

Customer Service

Supply Ordering

Time Management

Store Support

Problem Anticipation and Resolution

Policies and Procedures

Shift Scheduling

Work History

08/2019 to Current

Co-Store Manager

Walmart – Winchester, VA

Managed inventory control, cash control and store opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures.

Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

04/2006 to 08/2019

Assistant Store Manager

Walmart – Winchester, VA

Maintained positive customer relationships by responding quickly to customer service inquiries.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

Rotated merchandise and displays to feature new products and promotions.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

04/2002 to 04/2006

General Manager

Arby's Restaurant – Winchester, VA

Set clear expectations and created positive working environment for employees.

Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.

Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.

Education

06/1981

High School Diploma

James Wood High School - Winchester, VA

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