GANAPATHY SANKARASUBRAMANIYAN

+1-602-***-**** ad13f4@r.postjobfree.com LinkedIn

SUMMARY Experienced and results-oriented professional with 3 years as technical solutions consultant and with a strong background in technology management, project leadership, and entrepreneurship, seeking a challenging Product Management role. Proficient in programming languages, strategic planning, and communication. Committed to leveraging a comprehensive skill set and hands-on experience in project management and technology for dynamic Product Management success. EDUCATION

• Master of Science in Management of Technology August 2022-May 2024 Arizona State University, Tempe, AZ GPA: 4.00

Teaching Assistant, Data Driven Decision Making

Courses: Technological Entrepreneurship, Strategic Management, Data Visualization, Systemic Design, B2B Marketing, Data Analytics

• Bachelor of Technology in Electronics and Instrumentation Engineering August 2016-May 2020 Amrita Vishwa Vidyapeetham University, India

SKILLS

• Languages: C, C++, Java, Python, MySQL

• Technologies: MS Office Suite, Jira, Agile, SCRUM, Jenkins, Integrated Lights Out, Salesforce, Proteus, Camtasia, Cisco Packet Tracer

• Other Skills: Strong Communication, Leadership, Planning, Problem-Solving, Strategy, Decision-Making, and Collaboration PROFESSIONAL EXPERIENCE Technical Solutions Consultant, Hewlett Packard Enterprise Bangalore, India Nov 2020- July 2022

• Managed a team of 5 developers and 2 QA analysts using Agile and Scrum methodologies, fostering a collaborative environment that accelerated development speed by 20% and significantly reduced defects by 15%. The outcome was consistent delivery of timely releases, contributing to heightened customer satisfaction.

• Collaborated effectively with Technical Services Managers to prioritize and swiftly resolve customer issues. By implementing Visual remote guidance, we achieved an impressive 30% reduction in resolution time, translating into a remarkable 25% improvement in overall customer satisfaction.

• Partnered with Product Management to drive quality initiatives, achieving a 15% reduction in post-release defects and 10% increase in customer feedback.

• Established communication channels to improve cross-functional collaboration by 20%, ensuring timely project milestones and increased team efficiency.

• Handled escalated customer issues, reducing resolution time by 15%, resulting in improved customer relations and a 20% reduction in complaints. Technical Solutions Consultant Intern- Hewlett Packard Enterprise Bangalore, India Feb 2020- July 2020

• Oversaw the installation and deployment of vCenter in the Server Automation project, administering the process and reducing deployment time by 20%, contributing to improved server management and operational efficiency.

• Innovated the creation of a robust solution for automating server operations, reinforcing defenses against hardware and software failures. Committed to achieving and maintaining a 99.99% uptime for enterprise-grade systems, ensuring continuous and seamless functionality.

• Participated in the Server Automation and Content Digitization projects, ensuring smooth coordination between teams, and improving project efficiency by 15%. Successfully completed both projects on time, showcasing adaptability and contributing to overall team success.

• Engaged in learning Data Center infrastructure concepts and deployment, actively analyzing and absorbing knowledge from Technology Trainers. Undertook additional self-learning initiatives, resulting in a 25% increase in knowledge retention and contributing to an understanding of Data Center infrastructure.

• Tasked with digitizing training content for Business use, initiated improvements in the Learning and Development (L&D) Repository. Introduced systematic organization, reducing search time by 20% for employees accessing training materials which positively impacted employee training experiences. PUBLICATIONS

• Ganapathy S et.al, “Technology Aided Alert System for Medical Emergency using WSN”, IEEE Third International Conference on Smart Systems and Inventive Technology (ICSSIT), 2020. https://ieeexplore.ieee.org/document/9214135

• Ganapathy S et.al, “Technology Aided Waste Management Practices in the Village of Maira, Punjab”, ICDSMLA 2019 Proceedings of the 1st International Conference on Data Science, Machine Learning and Applications, 2020, Volume 601, pp 1554–1565. https://link.springer.com/chapter/10.1007/978-***-**-****-3_162 PROJECTS Strategic AI Integration in Smart Health Watches

• Conducted comprehensive strategic analysis and formulated effective approaches for the seamless integration of Artificial Intelligence into smart health watches.

• Applied strategic analysis techniques to enhance insights and facilitate strategic formulations, contributing to the improved functionality of smartwatch products. Entrepreneurial AI Commercialization for TAMAS

• Directed strategic business development efforts, identifying AI opportunities within the development of the Technology Aided Medical Alert System (TAMAS).

• Applied product strategy lean startup methodologies for customer and venture development, strategically positioning TAMAS as a pioneering entrepreneurial venture specializing in AI-driven medical alert systems. NurseWav: Social Innovation Mobile App

• Directed product design and development for the creation of NurseWav mobile app, aimed at managing and alleviating alarm fatigue among hospital nurses.

• Applied innovative user experience (UX) principles and cutting-edge digital marketing strategies for effective product design and promotion and engagement.

• Collaborated on a joint venture project addressing alarm fatigue in healthcare, leveraging data analysis proficiency to assess the app's impact, contributing to continuous improvement and heightened user satisfaction.

• Leveraged Systemic and Design Thinking methodologies to address complex healthcare issues, demonstrating a commitment to innovative healthcare solutions.

• Utilized business intelligence (BI) and analytics for strategic decision-making, ensuring alignment with marketing strategy and user needs. LEADERSHIP

• As the Vice President in Women in Technological Entrepreneurship Management (WiTEM), led diversity and inclusion efforts, fostering a supportive community. Organized events showcasing strong project management skills.

• Directed talent management initiatives for Indian Student Association, supporting students' transition to the USA and fostering a culture of service and leadership.

• Served as the Employee Resource Group (ERG) SPOC at HPE, actively contributing to diversity and inclusion initiatives. ACHEIVEMENTS

• Secured the prestigious Prescott Startup Fund, including a cash prize of $2500, by winning the Social Innovation Startup Lab pitch challenge. Highlighted the potential impact of the NurseWav app in healthcare through a successful pitch.

• Recognized as the Best Performer at HPE within the first quarter, excelling in KPI metrics, providing top-notch customer resolutions, and achieving the highest customer satisfaction (CSAT) scores.

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