Customer Service Data Entry
Resume:
Esperanza Casillas
Bilingual, motivated and eager to work.
San Diego, CA 92102
*****.*******@*****.***
Authorized to work in the US for any employer
Work Experience
Baker/pastry making
Self employed - San Diego, CA
September 2020 to Present
Although I no longer work for hans and harry's and due to the pandemic I have had to make several adjustment's. However since I love baking I have continued to make deserts, cakes and pastries from home.
Cashier/customer service/ bakers assistant
Hans and Harry's bakery - Bonita, CA
December 2018 to July 2019
I started off working on holidays in the back preparing and making all the straddles. I was offered a full- time position as a cashier/sales and customer service j would take cake and special orders along with helping anh and all customers with their pastry desert request . Soon after I was promoted to bakers assistant where I would help prepare and cut the strawberries for the straddles and I would also help with dedicating and assembling the special order cakes. Residential Specialist, Customer
THE ARC OF SAN DIEGO
December 2012 to April 2018
I worked for tye company for a little over two years. I worked in the group homes. I assisted clients with mental and physical disabilities on a daily basis with every day needs. I was known as a Residential Lead i was responsible not only for assisting my clients with showers, grooming, toileting, dressing, medication administration, vitals check, cooking, cleaning, laundry, taking them out into the community but i was also responsible for checking the fire extinguishers, temperatures in the refrigerator's, ordering food for the week, inventory on clients personal items, house supplies and meds.
Volunteer Custodial
New Shilott MBC - San Diego, CA
November 2015 to February 2018
Swept and scrubbed floors, replenished supplies in restrooms and office. Cleaned, disinfected and properly disposed of trash from both men and woman restrooms office and main hall.Grounds keeping included but not limited to mowing the lawn edging and clearing lawn and weeds planted and maintained garden and grounds.
Sales Associate/Customer Service
Stor'em Self Storage - San Diego, CA
February 2012 to July 2015
I took payment, rented out storage units, answered in sound calls and made calls. Collection calls, payments. Cleaned out and painted storage units to prepare for the next customer. Im great at Multi- tasking and mi a fast learner and I can read and write in spanish as well as English .Data entry, retail, marketing, and filling.
Cashier/ Customer Service/ Shift Leader
L&l Hawaiian Barbecue - San Diego, CA
September 2010 to March 2011
I worked at the Santee location as well as the location at Market Creek plaza. I started off as a cashier but then i worked my way to cooking and prep. I was able to do the orders help with inventory, caterings and then i became a shift leader. I would have stayed however due to personal problems i had to voluntarily resign.
Data Entry
Registrar Of Voters - San Diego, CA
2010 to March 2011
Customer service, faxing, filling, outbound and incoming calls. Temp. Position for election. Cashier, Cook
KFC
December 2004 to January 2011
Prep, Customer Service, Multi tasking, Drive -Thru. I had to pack orders and take orders at the same time. Always had a big smile on my face and ready for the next customer. Education
Certificate in Medical Assistant
United educated institute - Chula Vista, CA
July 2008 to April 2009
High school diploma or GED
Serra High School
October 2001 to June 2005
Skills
• Fluent in both English/Spanish
• Customer Service
• Microsoft office
• word and excel.
• Sales & Marketing
• Data Entry
• Clerical
• Food Service
• Groundskeeping
• Laundry
• Medication Administration
• Caregiving
• Vital Signs
• Food Preparation
• Cleaning Experience
• Patient Care
• Cooking
• Medical Records
• Medical Terminology
• Baking
• Restaurant experience
• Multilingual
• Guest services
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cooking skills: Basic food preparation — Proficient September 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Work motivation — Proficient
May 2021
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate