Real Estate Customer Service

Mackenzie Curtis

Escrow Assistant/Closer

**** **** **.

Grandview, MO. 64030

816-***-**** *********@*****.***

OBJECTIVE

With 10 plus years of experience in title and closing real estate transactions, I am dedicated to growing my knowledge with learning more about what it takes to be a top escrow closer and continue to grow my customer service skills.

EDUCATION — EXPERIENCE

Penn Valley Community College

3201 SW. Trafficway

Kansas City, MO, 64111

August 2011-December 2011

• Certified Phlebotomist

Grandview Senior High School

2300 High Grove Road

Grandview, MO. 64030

August 2006-May 2010

• High School Diploma

June 2022-Current

Escrow Closer • Closer and Escrow Assistant • Kansas City Title

• Close Real Estate Transactions

• Perform all duties to clear title before closing takes place.

• Funding the transaction once seller and buyer have successfully closed on the transaction.

• Overnighting loan packages to the lender.

April 2020-June 2022

Escrow Processor and Funder • Funder • Security 1st Title

• Receive and prepare real estate sales contracts between buyer and seller.

• Work diligently to ensure that all paperwork, money and any cloud on title is clear and ready to close.

• Communicate with the lender to receive prelim documents needed for closing.

• Funding entire transaction and sending out wires, checks and matching invoices to all money.

April 2016-April 2020

Escrow Processor • Funding • McCaffree-Short Title

• Receive and prepare all real estate sales contracts between buyer and seller.

• Receive and make phone calls to buyer and seller, real estate agents and lenders.

• Prepare all items needed to close both sides of the transaction.

• Prepare and ship out all lender documents.

• Mail out and personal delivery commission checks, invoices and all money from each transaction.

KEY SKILLS — COMMUNICATION

Customer Service

Word and Excel Programs

Communication

Organization

Financial Intelligence

Marketing

Self-Motivated

I love making others happy when it comes to a life changing event such as buying your first home or selling your childhood home full of memories. Being able to successfully complete a duty or responsibility is something I thrive at doing. I love giving my all to any project or task at hand.

LEADERSHIP

I am licensed in title and escrow in the state of Kansas and Missouri as well as a notary for both states. I always strive to do my best and work my hardest even when tasks may seem

overwhelming or out of reach.

REFERENCES

Jennifer Irvin:913-***-****

Elaine McBride:816-***-****

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