CARLOS MERCADO

** *********** **

West Deptford New Jersey

Cell: 856-***-****

ad13bl@r.postjobfree.com

Professional Summary

Experienced bilingual assistant supervisor professional with strong leadership and relationship-building skills. I worked as a leader for 8 years on and off leading and supervising more than 12 people training, interviewing and teaching how to become the best at Braun's Research Inc. Telemarketing company, also in charge of monitoring all their calls to make sure they did a great job and reached their goal for the day. also worked as a night assistant bilingual leader at Macy's giving me the opportunity to test and like new grounds, Which felt very good Core Qualifications

Strong verbal communication

1. Quick learner

2. Conflict resolution

3. Team liaison

4. Computer proficient

5. Extremely organized

6. Microsoft Office

7. Team leadership

Experience

JOHNNY POPPERS INC. January 2008 to September 2013 Bilingual Assistant Supervisor CAR DEALERSHIP

CLEMENTON, NJ

Implemented marketing strategies which resulted in 12% growth of customer base. Developed new process for employee evaluation which resulted in marked performance improvements. Monitored multiple databases to keep track of all company inventory. Responsible for creative design for prominent in car sales. Successfully led key projects which resulted in achieving beyond expected goals. Education

NEMESIO R CANALES I 1993 SALES HATO REY, PUERTO RICO, PUERTO RICO Completed training: Professional Prospecting Skills, Selling Skills and Techniques, Consultative Selling Relevant coursework: Fundamentals of Communication, Strategic Sales, Retail Marketing. My experience been quite amazing being born in Camden NJ and being raised in Puerto Rico gives me the opportunity to communicate, teach, learn, help and love everyone. Professional Affiliations

I WAS A BILINGUAL PASTOR FOR 5 YEARS, LEADER OF MORE THAN 35 CHURCH MEMBERS IN CHARGE OF ORGANIZING FOOD BANKS, COUNSELLING AND HELPING THOSE IN NEED IN EVERY WAY POSSIBLE. ALSO WILL TRAVEL TO DO THE SAME FOR OTHERS IN SAME SITUATION.

Keywords

SERMON BUILDER, PREACHER AND MULTIPLE PLACES LEADER ALL BILINGUAL SPANISH AND ENGLISH

I am now working for Rite Aid till present, since early 2015 where i got promoted twice for excellent customer service and exceptional work, physically and mentally. I started as a cashier and promoted as wellness ambassador because of my customer service and my way of interacting with customers, not long after i was promoted to shift manager to my exceptional work in leadership and preparation.