Anna Fedorova - Lapis

Customer Service Experience

Holmdel, NJ 07733

ad13b9@r.postjobfree.com

+1-732-***-****

I’ve worked in several different departments and have gained knowledge from each one. I have good customer service skills, am organized, and love to make people feel good! I attended Robert Fiance Beauty School in Ocean Township, New Jersey. I currently only have my temporary license as an esthetician and am very eager to start 30 days of working and learning more at the same time as an internship.

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Stop and Shop Supermarket - Middletown, NJ

January 2022 to October 2022

• handling cash and operating registers

• kept the conveyor belts clean & safe

• made custom arrangements & flower bouquets

• worked in pharmacy as a tech pharmacist; gave out prescriptions, filled prescriptions, took phone calls, swept the area, friendly customer service

Cashier/Customer Service

Stop and Shop Supermarket - Middletown, NJ

January 2021 to July 2021

My position at this job was a cashier.

• I would have a friendly & welcoming attitude to all customers

• cleaned the registers & conveyor belts, swept any debris off the floor

• bagged each item carefully into their bags

• ensured all customers left satisfied

Cashier/Customer Service

Shop Rite - Middletown, NJ

June 2020 to September 2020

My position at this job was a cashier.

• I would come in with a positive attitude everyday

• If any complications occurred, I’d notify my manger immediately

• I made sure the shelves were displayed neatly

• Regularly cleaning the conveyor belt after each use to ensure a clean environment for customers to comfortably check out

• Worked in self checkout and acted quickly when a customer needed help. Cashier/Customer Service

Dearborn Market - Holmdel, NJ

July 2019 to December 2019

I worked as a cashier at this job.

• Worked well with coworkers and management

• Bagged items carefully

• Operated registers & handled cash and credit card transactions

• Cleaned the area and isles

• Made sure the shelves were organized and stocked

• Made sure customers were satisfied

Education

Graduated in Esthetics

Robert Fiance Beauty Schools-West New York - Township of Ocean, NJ January 2023 to May 2023

GED

Brookdale Community College - Hazlet, NJ

February 2020 to December 2020

Skills

• Customer Service (3 years)

• Team Member (3 years)

• Cashiering (3 years)

• Cash Handling (3 years)

• Cleaning Experience (3 years)

• Sales (3 years)

• Organizational Skills

• Retail Sales (3 years)

• Communication Skills (3 years)

• Stocking (3 years)

• English

• Makeup Application

Languages

• English - Expert

• Russian - Fluent

Certifications and Licenses

Esthetician License

I only have a temporary license after passing the State-board test for the esthetician course. Due to covid changes we didn’t have a final practical at the end of the course after the written exam- so I have to work 30 days in a spa/salon.

After working those 30 days, I do have paperwork to give to the employer to sign off, in order to receive my permanent license.

Assessments

Customer service — Proficient

December 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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