Shirnell Dickerson

Houston, TX 936-***-**** ad135n@r.postjobfree.com linkedin.com/in/shirnell-dickerson-7a0a99b7/ Motivated professional with 9+ years of experience in progressing through a series of challenging roles and fast-paced, high volume environments by utilizing exceptional prioritization, multitasking, organizational, communication, collaborative, and problem-solving skills. Adept at performing comprehensive administrative tasks, such as data entry, typing, document/report generation, records maintenance, schedule management, mail routing, and several others to realize operational effectiveness. Capable of driving overarching process improvements by continually optimizing systems/procedures to significantly boost productivity and efficiency. Professional Experience

Gulf Stream Marine Houston, TX

Cargo Clerk January 2021 to Present

● Review and check documents along with making necessary corrections to ensure accuracy and distribute the same to corresponding customers as per deadlines

● Receive, reconcile, consolidate, and summarize documents and information from customers to update and maintain comprehensive records for future use and reference

● Ensure submission of all documentation in timely manner to avoid delays Texas Department of Family Protective Services Houston, TX Administrative Assistant March 2020 to January 2021

● Prepared statistical reports, maintained leave and personnel records, managed case control systems, as well as organized case records and related files for the unit to drive administrative efficiency

● Answered and screened telephone inquiries along with taking and routing messages as well as recording intake information for referral to 10 caseworkers in swift manner

● Welcomed and greeted visitors to cast a positive first impression while responding to general questions and directing callers to proper locations, resulting in positive experiences

● Supported caseworkers in monitoring children and ensuring fulfillment of needs, including safety, food, hygiene, education, and entertainment/recreational activities during office and/or community location stays Universal Plant Service, Oil Houston, TX

Administrative Assistant, Senior September 2019 to March 2020

● Ensured protection and effective risk mitigation along with facilitating adherence to company’s guidelines to avoid violations and maintain consistency

● Prepared, updated, processed, and managed Redline Customer Purchase orders while using standard approved clauses for legal terms to safeguard company’s interests

● Reviewed and analyzed contractual documents from customers to assure completeness and accuracy Occidental Petroleum Corporation Houston, TX

Land Specialist December 2013 to September 2019

● Delivered assistance within preparation of documents, agreements, permits, and correspondence to facilitate seamless information flow and ensure detailed records

● Communicated with owners, peer, departments, and companies to maximize coordination and collaborations

● Managed assigned responsibilities and duties, such as accurate and timely completion of assignments, projects, and other tasks to drive effective management of workload Core Competencies

Office Management, Administrative Support, Documentation & Reporting, Records Management, Team Collaboration, Regulatory Compliance, Business Correspondence, Schedule Management, MS Office Suite Education/Certifications

Associate of Science in Criminal Justice, National American University, December 2021 Diploma in Medical Billing and Coding, Stratford Career Institute