Kimberly Graham

*** ******* **.

Sikeston, MO ***01

573-***-****

573-***-****

ad134y@r.postjobfree.com

Seeking a position in a field where I can use my HR, Dispatch, Warehouse and Customer Service Experience to be an Asset for your company.

Work Experience

Dock Clerk - Americold

February 2023 – Present

Check in drivers to pick up various refrigerated truckloads going across the United States. Compile, copy, sort and file records of office activities and business transactions. Communicate with customers, employees and other individuals to answer questions. Maintain and update filing, and database systems.

Dispatcher - Southern Illinois Motor Xpress

August 2022 – January 2023

Dispatch trucks in accordance with Intrastate and Interstate regulations and DOT regulations. Using Qualcom and dispatching through computer, radio and phone. I Coordinate pickup & deliveries of various commodities throughout SEMO. Ensure freight is preplanned so maximum efficiency could be utilized on each individual truck..

Safety and Human Resources Coordinator – Buchheit Logistics Scott City, MO

May 2021 – August 2022

Serve as administrative assistant to Departmental Director. Complete employment verifications for new hire drivers and maintain driver qualification files. Assist in monitoring and document compliance with DOT/FMCSA regulations, OSHA/MSHA requirements and company policies and procedures. Process departmental documents, records and reports as directed. Establish and maintain team member electronic records within various software programs. Act as Human Resources contact for drivers and staff.

Hopper Dispatcher – Buchheit Logistics Scott City, MO

January 2019 – May 2021

My primary role is to schedule drivers to make pick and deliveries of Grain loads for customers in the Mid-West. I communicate with customers to record details about shipments and discuss any special handling issues. Verify data entry for accuracy and make changes as required. Secure loading and unloading appointments with customers. Dispatch assigned Fleet. Assist other dispatchers and fleet managers as needed.

Lead Dispatcher - Republic Services Dexter, MO

February 2013 to August 2018

With minimum supervision, my role coordinates the utilization of trucks, drivers, and containers in order to create capacity and maximize productivity. Courteously interacts with customers, drivers and/or the general public. I Update, prepare, and dispense the daily route schedules.

Shipping/Receiving Clerk - Safety Coordinator

Old Castle Lawn & Garden - Midwest Sikeston, MO

November 2011 to February 2013

Making sure all completed orders leave the facility on time to the correct destination. I handle all administrative duties; handle all payroll for our location, safety management & reporting, Customer satisfaction/Problem resolution, new employee training.

CSR/OS&D Department

Dayton Freight lines, Inc. Sikeston, MO

February 2011 to November 2011

I handle service situations and requests, provide rate quotes, provide P.O.D and B.O.L copies upon request. Secures deliver and pickup appointments for our drivers. Take care of all of the overages, shortages and damaged freight.

On-Site Liaison/Dispatcher

CRST Logistics New Madrid, MO

December 2008 to September 2010

Handle all areas of operations for the CRST Logistics Acct. On-site liaison for Noranda Aluminum. Dispatching trucks, Updating loads with up to date information, track and trace loads from pick up to Delivery.

Logistics Coordinator III/CRS

National Logistics Management Detroit, MI

September 2005 to December 2007

Handled all Routing and Awarding, Parts Analyst, and the track and trace of Shipments from p/u to delivery, also Customer Service

Shipping Clerk

Cold Heading Shipping Company Warren, MI

June 1995 to October 2002

Handled all incoming/outgoing paperwork for drivers p/u freight, Trained new hires, Scanned freight out on the warehouse floor for Shipping, Checked and input warehouse inventory

Education

General Studies – High School Diploma

Additional Information

Over 20 Years Logistics Experience, 20 years Customer Service Experience, proficient in all Microsoft office programs, Excel and all Payroll programs associated with Microsoft XP, Kronos, AS400, PeopleNet, Lawson, Red Prarie, InfoPro, TruckMate, Peoplefacts, Tenstreet, HireRight, Netradyne, Transwide, Omnitracs, Skybitz & Tranporeon. Also experienced in DOT and FMCR Regulations.

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