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Customer Service Representative

Location:
Moreno Valley, CA
Posted:
December 20, 2023

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Resume:

Lasonya Young

***** ********* **.

Moreno Valley, Ca, 92553

951-***-****

ad131n@r.postjobfree.com

Objective

Seeking a Recruiter position where my background skills and expertise can be effectively utilized.

Experience

2021-2023

Value Windows and Doors Inc.

Moreno Valley, Ca

HR Recruiter

Understanding and analysing the requirements.

Preparing for Job description.

Source suitable Candidates.

Application screening.

Prescreened employess and also drug screening results

Selecting the best Talents/applicant.

Hiring the ideal employee.

Effective onboarding.

Processed Payroll in a timely manner

Reviewed time cards and monitored Missed punches and Time off Request.

Processed Benefits and 401k

Also help assist with disciplinary action .

2007-2016

Volt Telecom Group

Corona, Ca

Recruiter

Responsible for finding qualified candidates for open positions, via the internet, phone calls and resumes.

Attract applicants by placing job advertisements, contacting recruiters, using newspaper and job sites.

Arrange management interviews by coordinating schedules; arrange travel, lodging and meals, escorting applicants to interviews.

Evaluate applicants by discussing job requirements and applicants qualifications with managers, interviewing applicants on consistent set of qualifications

Make several calls and emailing applicants daily for open positions

2000-2003

Sprint PCS

Irvine, Ca

Customer Service Representative

Responsible for answering all in-coming calls in a timely manner

Establish new service for customers, offer and assist with the best plan for them

Collect and process all payments via the internet, check or credit card

Trouble shoot as needed before transferring to another department

Complete all calls to customer satisfaction

Make payment arrangements as needed

2004-2006

Verizon Wireless

Irvine, Ca

Customer Service Representative

Responsible for all incoming calls in a timely manner

Responsible for processing paying via the internet by check or credit card

Make acceptable payment arrangements

Educate customers on various plans that would best fit their needs

Troubleshoot when needed before transferring to other departments

Assist customers with activation of their phone as needed

Education

Apple Valley High School, Apple Valley, Ca Diploma 1998

Marinellos Beauty School, Moreno Valley, Ca 2013-2015

Skills

Excellent Customer Service Skills, Computer Skills, Excellent Communication Skills



Contact this candidate