Customer Service Assistant Manager
Resume:
Myia Hanson
Mountain Grove, MO *****
ad1318@r.postjobfree.com
I am a highly motivated person with a "can do attitude". I work hard and try to go above and beyond. I am energetic and am very passionate about my job. I love dealing with people. Authorized to work in the US for any employer
Work Experience
Owner/Operator
Shimmer Services LLC - Mountain Grove, MO
June 2004 to Present
COO of a commercial, residential and industrial cleaning, maintenance and coating company. In charge of day to day operations, hiring - firing, SOP creation, sales, safety standards, Government and Osha compliance, and customer service. Sales and direct customer service was also a key component in my daily position.
Assistant Manager
Dollar General - Mountain Grove, MO
November 2022 to May 2023
Customer services, sales. cashier, stocking, inventory check in and out, Store resets, key holder Housekeeping Supervisor Manager
Cox Healthcare - Springfield, MO
March 2019 to October 2022
I was in charge of 3 clinics and had 30 employees under my direct management. I did inspections and directed staff to complete their daily duties. I would coordinate with my leads in multiple areas to make sure staff was cleaning and following procedures. I managed time cards, sick leave, vacation requests, employee emergencies and also did hiring, terminations and discipline. I wrote reports, modernized procedural operation for safety compliance and efficiency. I was in charge of all aspects of day to day operations and future planning.
Owner/Operator
Busy Bee's Cleaning Service LLC - Tomah, WI
April 2004 to June 2009
Had many cleaning accounts such as daycares, trucking companies, factories, grocery stores, homes, dance studios and auto parts stores. Customer Services, Cleaning, Sales, account management, scheduling, payroll and inspections. At the end I sold the business, and focused on my other business Shimmer Pressure Washing.
Education
High school diploma
Penn foster Home Schooling - Delavan, WI
June 2003
Skills
• Account Management (10+ years)
• Assistant Manager Experience (10+ years)
• Payroll (10+ years)
• Management (10+ years)
• Cleaning (10+ years)
• Human resources management (10+ years)
• Employee relations (10+ years)
• Employee retention (10+ years)
Languages
• English - Fluent
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