Customer Service Representative

Location:

Posted:

December 19, 2023

Terry Moffitt

Dayton, OH ****7

*********@*****.***

‘SKILLS

* Dedicated and extremely personal customer service representative, motivated to

maintain customer satisfaction and contribute to company success

* Proven ability to establish rapport with customers in order to build effective

relationships

* Effectively managed customer inquiries to create excellent working relationships

* Proven ability to improve employee morale

EXPERIENCE

November 2018- April 2019

Dollar General, Trotwood

Cashier and stocker

October 2017- November 2018

Foodtown- Trotwood

Cashier

May 2012-June 2016

Ceva Logistics, Troy- Delivery Driver/Route Manager

‘+ Maintained correct and updated records regarding invoices and product shipments

‘+ Reviewed and verified details of fuel transactions including funds available and total

account balances

‘+ Analyzed driver logs and paperwork to ensure that DOT regulations were being met

‘* Driving customer orders to correct locations and verified customer returns

‘* Trained new drivers in the proper procedures of delivery and paperwork completion

June 2004-July 2009

Us Express, Springfield- Driver

‘+ Assisted in evaluating prospective new drivers by administering road and backing tests

‘* Accurately maintained logbook of miles and hours worked

‘* Picked up and delivered freight to various customer locations

‘* Demonstrated flexibility and self-direction by responding as a team player