Simone Nunez

**** ***** *******, ******, ** ***** 219-***-**** ad12s0@r.postjobfree.com

Professional Summary

A self-motivated, skilled, and responsible customer service representative with five years of experience assisting customers and their needs. Always driven to stay on task and meet daily expectations and requirements. Willingly ready to execute any problem with creative solutions in a timely manner.

Education

Chesterton High School, Chesterton, Indiana - High school diploma August 2017- May 2021 Extracurricular Activities

● Color guard/band (2017)

Work History

Harley-Davidson of Valparaiso, Valparaiso, Indiana (2017-2021) MotorClothes Assistant

● Preparing the poppable popcorn and refilling coffee condiments for customers

● Refilling store fridge with sodas and waters

● Cleaning and managing bathroom cleanliness

● Vacuuming the merchandise branch of store, cleaning up any messes

● Answering store calls, returning/making calls to customers and branched stores

● Using store computer to cash out and assist customers with specific items

● Cashing out customers merchandise and money correctly

● Organizing, hanging, and folding clothes and merchandise in correct spots

● Price matching and tagging merchandise.

● Assisting customers by sizing them for jackets, helmets, and shoes

● Closing down store drawers by counting down drawer and depositing money in safe Dollar General, Porter, Indiana (2022-2023)

Cashier/Key-holder

● Opening up the store with given key by unlocking the stores front door

● Using management computer to report and document all cash drawers being used that day along with change fund

● Counting all drawers and change fund each day opening

● Sweeping down and dusty off all floors

● Organizing and recovering isles in a specific order

● Damaging out broken, returned, expired items in the handheld system

● Using handheld device to send out FedEx packages

● Understanding cashier system and effectively cashing out customers

● Assisting customers with finding items around store

● Checking in dry/food trucks along with opening up back of the store for delivery trucks

● Putting away cold foods in store fridge within three hour window

● Counting down all drawers, deposits, and change fund at the end of the night

● Completing any necessary paperwork for every drawer and deposits

● Making sure bathroom is clean

● Closing stores front door with given keys

Strack and Van Til, Porter Indiana (2023-)

Deli clerk

● Slicing, refilling, organizing and attending to any of the meat, cheese, salads in deli

● Interacting with customers on a daily basis to make sales

● Serving, packaging, pricing any meats or salads customers may request

● Maintaining a clean work area and washing any utensils used throughout the shifts

● Restocking any utensils used daily

● Following directions effectively with different managers on shifts ‘

● Following all food safety and sanitation procedures that have been executed by Strack and Van Til

● Answering deli phone calls and communicating effectively any order requests over the phone

● Operating on different slicing machines and scales

● Handling hot utensils and equipment in the deli kitchen

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