Customer Service Debit Card

Pamela Burt

**** **** ******

Chicago, IL *****

(C) 773-***-****

(E) ************@***.***

Career Overview: To utilize my skills in the retail industry by contributing positively and incorporating my past experiences and accomplishments into the work force. Personable and responsible worker with an enormous amount of experience working in fast-paced environments. Solid team player with a great, positive, hard-working and determined attitude.

Qualifications: My skills consist of fully serving customers, merchandising and preparing displays, setting and achieving sales goals, training/coaching staff, preparing all operational paperwork and being a vivid team player.

Skills:

• Management/Leadership skills

• Creative problem solver

• Listening skills

• Excellent communication skills/ Energetic working attitude

• Fast learner

• Store maintenance

• Customer service

• Credit card/ debit card/ check/ gift card processing

• Proficient in ALL Microsoft Programs

• Type [50+] WPM

Accomplishments:

• Monetary transactions (handled cash, check, credit and automatic debit card transactions).

• Customer Service (consistently received positive feedback from guests and created repeat business by developing

long-term relationships with customers. Handled guest complaints while maintain a positive experience for all)

• Maintained an influential managerial role in every position worked

• Financial (handled high volume sales with cash, credit/debit card, check and gift card transactions, balancing cash

draw at the end of the shift with 100% accuracy rate).

• Sales (consistency generated additional revenue through skilled sales techniques).

Work Experience:

United Center- October 2012-November 2023

Retail Associate

Retail Warehouse Supervisor

Retail Warehouse Manager

Primark- January 2021- March 2021

Stock Associate

Target (Seasonal)- November 2020- January 2021

Stock Associate

The Gap- October 2012- May 2021

Logistics/Cash Room Associate

Lane Bryant- September 2006- October 2012

Team Lead

Marshalls- September 2006- March 2012

Sales Associate

Dean Optical- March 1992-September 2007

Medical Billing Specialist

Education:

1974-1978 Westinghouse High School (Diploma received)

1991-1992 NEC/Bryman (Diploma received)

References: (Available upon request)

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