Julia Waters

Concessions Supervisor

Nashville, TN 37115

570-***-****

ad12qc@r.postjobfree.com

SKILLS

TABC Certified, ServSafe Certified, Strong Team Leader, Innovative, Accountable, Efficient, Experienced, and familiar with many database softwares. EXPERIENCE

Vanderbilt University/ Athletics - Nashville, TN - Supervisor, Concessions July 2022 - October 2023

● Delegate tasks to staff, enforce timeliness to team for completing objectives

● -Oversee shipment orders, submit payments and invoices to organizations that we staff

● -Distribute stocking of products, Assist with maintenance, and Orders for SEC game day operations ; along with departmental needs

● -Hospitality Suite setups/ assist with Events that are hosted

● -Adhere to Food Safety regulations and beverage consumption laws Vanderbilt University, USPS Post Office - Nashville, TN - Administrative Assistant October 2020- July 2022

● Update and manage software databases for 15,000 students/faculty/staff, solve discrepancies.

● Handle payments/refunds for departmental/student billing. Report statistics of business flow and budgets to the Director.

● Procurement of departmental supplies, maintaining contractual lease agreements.

● Accountable for recording staff’ attendance and documentation. Create job posts, handle the onboarding process.

● Assist with processing and receiving packages, handing them out accordingly. Aimbridge Hospitality, Hilton Garden Inn DT Nashville Convention Center, Nashville, TN - Front Office Supervisor

January 2019 - March 2020

● Work with the Sales Dept. to coordinate Events/contracts

● Make executive decisions with guest situations/ resolutions.

● Order and Process Inventory for Front Office, Strategize revenue forecasts

● Interview, Hire, Coach and Counsel employees - Manager on Duty, overlook Staff/Dept.

● Override transactions, disputes, and settle accounts. (Monitor Accounts Payable) Hilton Garden Inn @ IUP Campus, Indiana, PA - Front Office Supervisor/Night Auditor/ Banquet Server

May 2017 - January 2019

● Set up banquets based on negotiation terms/ tore down, maintained good relations by communication with clients

● Balanced Distribution Reports for Daily Revenue and PTD/YTD sales.

● Monitored transactions, Critical customer service, Handle guest reviews

● Train staff and oversee the Department

EDUCATION

Indiana University of Pennsylvania, Indiana, PA- B.S. Hospitality Mgmt. 3.4GPA August 2014 - December 2017

Concentrated in Hotel/Lodging, Events, and, Food Services

● CMAA (Club Management Association of America) and Sigma Alpha Lambda (Natl. Honors Association)