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Customer Service Business Management

Location:
Blantyre, Southern Region, Malawi
Salary:
$10 - $20 per hour
Posted:
December 18, 2023

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Resume:

CURRICULUM VITAE

AFUNIKA EVANS MATEYU

PERSONAL DETAILS

Contact Address: c/o Miss P. Mateyu, Blantyre Water Board, P.O. Box 30369, Blantyre

Mobile: +265-***-***-***; +265-***-***-***; +265-***-***-***

Nationality: MALAWIAN

Marital Status: Married

Religion: Christian (Roman Catholic)

Sex: Male

Email: ad12p4@r.postjobfree.com

PERSONAL PROFILE

A highly motivated, focused and dedicated person with the drive to succeed i.e. a ’’can do’’ attitude as an individual or as part of a team. Very enthusiastic to either advance current skills or learn new skills at a rapid pace and paying very much attention to details

TRAININGS

Project Management and Development

Resource Mobilisation and Development

Trainer of Trainer on Feedback Mechanism Tools

Trainer of Trainer on Success and Most Impact Story Compilations

Monitoring and Evaluation Management

Knowledge Management and Learning

Identifying and Compiling of Success Stories

Management of Title II USAID Commodities

Data Collection and Interpretation using Android Tablets

SKILLS

Windows Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Access,)

Statistical Package for Social Scientists (SPSS)

Sage line 50 (accounting package)

Operating Heavy Equipment Machinery I.e. Forklifts, Grader

Driving Motor Vehicle and Riding Motor Cycle with Licences (C1 and A1)

EDUCATION HISTORY

2008 Malawi Collage of Accountancy

Advanced Diploma in Business Management (ABE)

2007 Malawi Collage of Accountancy

Diploma in Business Management (ABE)

2006 Malawi Collage of Accountancy

Certificate in Business Administration (ABE) 2006

Other Courses Pursued

Purchasing and Supply (CIPS) 2009

Business Economics (BCE) 2010

2005 Lunzu Secondary School

Malawi School Certificate of Education (MSCE)

WORK EXPERIENCE

March 13, 2023 to present

Mudi SACCO

Post: Sales Representantive

Location: Blantyre

Duties and Responsibilities

Membership Mobilization at branch level according to branch target

Savings mobilization at branch level according to the branch target

Interviewing withdrawing and potential members

Managing Youth Accounts at branch level

Assisting with social media campaigns.

Researching and analyzing market data for your catchment area.

Coordinating marketing materials for the branch

Help organize marketing events for the branch and Mudi SACCO as a whole

Manage and update the branch database and member relationship management systems (MRM)

Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web) in liaison with your supervisor

Help with the planning and hosting of marketing events for the branch

Monitor all social media platforms for trending news, ideas, and give feedback to the Business Development Department

Research and evaluate competitor marketing and digital content

Enhance publicity and image of SACCO.

Work closely together with member company coordinators

Cross – selling of Sacco loans to potential members and existing members.

Daily, weekly and monthly reporting of member statistics based on branch achievement against given targets.

Any other duties assigned from time to time

February 22, 2021 to March 31, 2022

BNC SACCO

Post: Cashier/Member Services Officer

Location: Nchalo, Chikwawa

December 01, 2016 to March 2019

CADECOM-Chikwawa Diocese/UBALE Project

Post: Beneficiary and Post-Distribution Monitoring Field Officer

Location: Nchalo, Chikwawa

CADECOM-Chikwawa Diocese/UBALE Project

Post: Commodity Distribution Officer

Location: Nchalo, Chikwawa

June 2012 - December 2015

Funwe Farm Limited

Post: Storage and Processing Assistant

Location: Monkey-Bay, Mangochi

March 2011 to December 2011

SDV/Bollore’ Malawi Limited

Post: Sugar Exports Clerk

Location: Makata Industrial Area, Blanytre

May 2009 to November 2010

Technical Entrepreneurial Vocational Education Training Authority(TEVETA)

Post: Documentation Clerk

Location: City Centre, Lilongwe

Languages:

English

Chichewa

PERSONAL COMPETENCIES

Trainable in any field

Hardworking and attention to detail on every task

Capacity to work with minimum supervision.

Good working relationships and interpersonal communication skills

Energetic and easy to adjust to new environments

Fast leaner

INTERESTS AND ACTIVITIES

Travelling, Basketball, Reading, Interacting With People, Watching Football.

REFERENCES

Miss. Annabelle Banda

Branch Manager

Mudi SACCO

P.O. Box 31229

Chichiri, Blantyre

Tel: +265-***-**-**-**

Mr. Limbani Nkhonjera

General Manager

BNC SACCO

P.O. Box 39

Nchalo, Chikwawa

Tel: +265-***-***-***

+265-***-***-***

Email: ad12p4@r.postjobfree.com

Mrs. Martha Kabanga

MEAL Coordinator

CADECOM-Chikwawa Diocese

P.O. Box 162

Chikwawa, Malawi

Tel: +265-***-***-***

+265-***-***-***

Email: ad12p4@r.postjobfree.com



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