Customer Service Business Management
Resume:
CURRICULUM VITAE
AFUNIKA EVANS MATEYU
PERSONAL DETAILS
Contact Address: c/o Miss P. Mateyu, Blantyre Water Board, P.O. Box 30369, Blantyre
Mobile: +265-***-***-***; +265-***-***-***; +265-***-***-***
Nationality: MALAWIAN
Marital Status: Married
Religion: Christian (Roman Catholic)
Sex: Male
Email: *************@*****.***
PERSONAL PROFILE
A highly motivated, focused and dedicated person with the drive to succeed i.e. a ’’can do’’ attitude as an individual or as part of a team. Very enthusiastic to either advance current skills or learn new skills at a rapid pace and paying very much attention to details
TRAININGS
Project Management and Development
Resource Mobilisation and Development
Trainer of Trainer on Feedback Mechanism Tools
Trainer of Trainer on Success and Most Impact Story Compilations
Monitoring and Evaluation Management
Knowledge Management and Learning
Identifying and Compiling of Success Stories
Management of Title II USAID Commodities
Data Collection and Interpretation using Android Tablets
SKILLS
Windows Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Access,)
Statistical Package for Social Scientists (SPSS)
Sage line 50 (accounting package)
Operating Heavy Equipment Machinery I.e. Forklifts, Grader
Driving Motor Vehicle and Riding Motor Cycle with Licences (C1 and A1)
EDUCATION HISTORY
2008 Malawi Collage of Accountancy
Advanced Diploma in Business Management (ABE)
2007 Malawi Collage of Accountancy
Diploma in Business Management (ABE)
2006 Malawi Collage of Accountancy
Certificate in Business Administration (ABE) 2006
Other Courses Pursued
Purchasing and Supply (CIPS) 2009
Business Economics (BCE) 2010
2005 Lunzu Secondary School
Malawi School Certificate of Education (MSCE)
WORK EXPERIENCE
March 13, 2023 to present
Mudi SACCO
Post: Sales Representantive
Location: Blantyre
Duties and Responsibilities
Membership Mobilization at branch level according to branch target
Savings mobilization at branch level according to the branch target
Interviewing withdrawing and potential members
Managing Youth Accounts at branch level
Assisting with social media campaigns.
Researching and analyzing market data for your catchment area.
Coordinating marketing materials for the branch
Help organize marketing events for the branch and Mudi SACCO as a whole
Manage and update the branch database and member relationship management systems (MRM)
Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web) in liaison with your supervisor
Help with the planning and hosting of marketing events for the branch
Monitor all social media platforms for trending news, ideas, and give feedback to the Business Development Department
Research and evaluate competitor marketing and digital content
Enhance publicity and image of SACCO.
Work closely together with member company coordinators
Cross – selling of Sacco loans to potential members and existing members.
Daily, weekly and monthly reporting of member statistics based on branch achievement against given targets.
Any other duties assigned from time to time
February 22, 2021 to March 31, 2022
BNC SACCO
Post: Cashier/Member Services Officer
Location: Nchalo, Chikwawa
December 01, 2016 to March 2019
CADECOM-Chikwawa Diocese/UBALE Project
Post: Beneficiary and Post-Distribution Monitoring Field Officer
Location: Nchalo, Chikwawa
CADECOM-Chikwawa Diocese/UBALE Project
Post: Commodity Distribution Officer
Location: Nchalo, Chikwawa
June 2012 - December 2015
Funwe Farm Limited
Post: Storage and Processing Assistant
Location: Monkey-Bay, Mangochi
March 2011 to December 2011
SDV/Bollore’ Malawi Limited
Post: Sugar Exports Clerk
Location: Makata Industrial Area, Blanytre
May 2009 to November 2010
Technical Entrepreneurial Vocational Education Training Authority(TEVETA)
Post: Documentation Clerk
Location: City Centre, Lilongwe
Languages:
English
Chichewa
PERSONAL COMPETENCIES
Trainable in any field
Hardworking and attention to detail on every task
Capacity to work with minimum supervision.
Good working relationships and interpersonal communication skills
Energetic and easy to adjust to new environments
Fast leaner
INTERESTS AND ACTIVITIES
Travelling, Basketball, Reading, Interacting With People, Watching Football.
REFERENCES
Miss. Annabelle Banda
Branch Manager
Mudi SACCO
P.O. Box 31229
Chichiri, Blantyre
Tel: +265-***-**-**-**
Mr. Limbani Nkhonjera
General Manager
BNC SACCO
P.O. Box 39
Nchalo, Chikwawa
Tel: +265-***-***-***
Email: ***********@*****.***
Mrs. Martha Kabanga
MEAL Coordinator
CADECOM-Chikwawa Diocese
P.O. Box 162
Chikwawa, Malawi
Tel: +265-***-***-***
Email: *********@*****.***
Contact this candidate