Natalie Rodriguez **** nw *** TerrMiami
Fl *****
EXPERIENCE
Quiet Minds Inc (2016-2019) Receptionist
-Greeting Patients/ visitors
-Answering and routing phone calls
-verifying patient's eligibility
-Faxing and mailing Medical records
-Scheduling Patients Appointments
Mount Sinai medical center 2019-2023
-verifying insurance
- pre admitting patients for surgery
- Getting prior authorization for patients for surgery and mri’s
-Admitting notice of admission to insurances
-verifying eligibility
-submitting authorization to insurance companies
-submitting referrals to insurance companies
-Handles the verification of insurance benefits for customers
-Notifies customers of deductibles and co-insurance due
-Contacts primary care physicians in regards to referrals
-Regularly calls insurance companies to follow up
-Explores other payment options with customer when needed
-Keeps sensitive customer and company information confidential Aventura Hospital (2022-2023) Medical Records Per Diem
-Picking up Patients charts
-Organizing and preparing Patients charts
-Scanning Patients Charts in to Hospital system
-Faxing and mailing Medical records
EDUCATION
Miami central senior high school 2014-2018
Miami dade college 2020
SKILLS
Document scanning
Material preparation
Extremely organized
Spanish speaker
Skilled in (software)
Data entry (75 mpw)
Customer service expert
Filing database and records
Telephone & phone desk
reception
CPT coding
EPIC emr
LANGUAGES
Spanish and English
Contact
Natalie Duarte (Former
supervisor )