Customer Service Client
Resume:
P R O G R A M S P E C I A L I S T
REBECCA
BURKLE
Excellent Client Service
Representation
Critical Thinking
Training & Supervision
Strong phone contact handling skills
Ability to adapt to a diverse
population
Computer Literacy
Ability to multi-task, prioritize and
manage time effectively
Strong Communication
SKILLS
54 Bennington Street, Quincy,
Massachusetts 02169
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I am a qualified and professional program specialist with over twenty- five years of experience in customer service, database administration and supervision. I possess strong creative and analytical skills as a team player with an eye for detail.
PROFILE
EXPERIENCE
A New Way Recovery Center
Cooperative Metropolitan Ministries
2023 - Present (M-W-F)
2023 - Present (T-TH)
RECEPTIONIST (VOLUNTEER)
Support weekly operations of the center and office manager Answer phone calls and field inquiries to appropriate staff sort and manage supplies
Keep the front lobby clean and organized
Greet members in a professional and kind manner
PROGRAM COORDINATOR (VOLUNTEER)
Assist executive director with Values over Violence preparation Organize and coordinate materials for youth during lunch bunch File student applications
Organize office materials
UHaul (Woburn, MA)
2019 - 2021
CUSTOMER RELATIONS REPRESENTATIVE
As well as assisting customers, using up-to-date technology to dispatch and return equipment
Scheduled client appointments
Processed vehicle and storage rentals
EDUCATION
North Reading High School
1979-1982
SECONDARY SCHOOL
Northern Essex Community College
1982-1983 (Did not complete)
ASSOCIATES DEGREE
RB
CONTACT
P R O G R A M S P E C I A L I S T
REBECCA
BURKLE
Excellent Client Service
Representation
Critical Thinking
Training & Supervision
Strong phone contact handling skills
Ability to adapt to a diverse
population
Computer Literacy
Ability to multi-task, prioritize and
manage time effectively
Strong Communication
SKILLS
54 Bennington Street, Quincy,
Massachusetts 02169
ad12mb@r.postjobfree.com
EXPERIENCE
Hillside Florist & Giftshop (Woburn, MA)
2016 - 2018
FRONT DESK CUSTOMER SERVICE
RECEPTIONIST/ADMINISTRATOR
Answered and fielded phone calls. Assisted with client orders Restocked and organized flower arrangements
Balanced register for cash, credit cards and checks Retrieved outdoor plants and decorations on a daily basis Cleaned and organized store for the next day
EDUCATION
North Reading High School
1979-1982
SECONDARY SCHOOL
Northern Essex Community College
1982-1983 (Did not complete)
ASSOCIATES DEGREE
RB
CONTACT
REFERENCES
AMILCAR RUIZ
UHAUL MOVING CENTER GENERAL MANAGER
UHAUL MOVING & STORAGE OF WOBURN - ROUTE 128
31 OLYMPIA AVE
WOBURN, MA. 01801
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617-***-**** [Text]
ELLEN STOUT
OFFICE MANAGER
A NEW WAY RECOVERY CENTER
85 QUINCY AVE
QUINCY, MA. 02169
ad12mb@r.postjobfree.com
(617) 302 - 3287
Contact this candidate