Norma Elizabeth Villeda Moreno (

727-***-****

ad12l8@r.postjobfree.com

Pinellas Park FL.

www.linkedin.com/in/norma-elizabeth-villeda-a098a465 Chemistry and Pharmacy professional with a Master's in Business Management, License in Medical Esthetician in process, with vast experience in the pharmaceutical industry in multinational laboratories, developing medical visit projects and product training . SKILLS

● Enforced customer service standards and resolved customer problems to uphold quality service.

● Trained employees on additional job positions to maintain coverage of roles.

● Recruited and hired qualified candidates to fill open positions.

● Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

● Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.

● Determined marketing strategies by reviewing operating and financial statements and departmental sales records.

● Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.

● Educated clients on skin care procedures.

● Promoted skincare products to patients according to specific needs.

● Enforced customer service standards and resolved customer problems to uphold quality service.

● Performance microdermabrasion, Radio frequency,galvanic,Vacuum,machines, customized facials

● Chemical Peelings

Laboral Experience

● Manager and Supervisor events Continental Lifestyle Medicine 2023- current

● ABBOTT: Sales Representative Women's Health. 2020 Jul 2020

● MSD: specialist Market Access And Vaccines 2007- 2019 Education :

● PHD Chemistry and Pharmacy Universidad Nacional Autónoma de Honduras 1980- 1987

● Master Business administration. UNITEC 2010- 2012

● Medical Esthetician : Cortiva Institute 2023- current