Mechanical Assembly Customer Service

Deanna Rowland

Current Location: Orchard Park, NY 14127

Work Authorization: US Citizen

Available for interview prior notice

Shift Timings: 7:00 AM to 3:30PM

Summary:

Experienced assembler with a proven track record in the meticulous execution of skilled and repetitive mechanical and electro-mechanical assembly tasks.

Adept at interpreting drawings and specifications to assemble, modify, rework, and reassemble production components.

Proficient in using basic hand tools and machines, ensuring precision and adherence to quality standards. Demonstrated commitment to safety regulations and procedures.

Played a key role in the initial production runs of new products, actively contributing to cycle count activities, inventory handling, and transactions.

Results-oriented and detail-focused assembler dedicated to maintaining a comprehensive understanding of industry best practices.

Skills:

Manufacturing

Assembly

Hand tools

Power tools

Customer Service

Mechanical Assembly

Electro-mechanical Assembly

Inventory Handling

Safety Compliance

Customer Order Fulfillment

Food and Beverage Preparation

Front-of-House Management

Phone Communication

Reservation Handling

Education:

High school diploma West Seneca West Senior High School - West Seneca, NY Jun 2021

Professional Experience:

OPWDD - Office for People with Developmental Disabilities - Buffalo, NY Oct 2023 – Present

Direct Support Assistant

Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding,

and ambulation, medical monitoring, and health care.

Safran - Lancaster, NY Mar 2023 - Sep 2023

Assembler

Engaged in a variety of skilled and repetitive mechanical or electro-mechanical assembly tasks to support production projects.

Handled tasks include assembling, modifying, reworking, and reassembling production components based on drawings.

Utilizes basic hand tools and machines.

Cleans parts before production use, adhering to specified requirements.

Actively participating in the initial production runs of new products and supports cycle count activities, inventory handling, and inventory transactions in line with established material procedures.

Demonstrates and maintains a comprehensive understanding of all pertinent safety rules and regulations.

Executes additional duties as directed by the manager.

Taco Bell - Orchard Park, NY Dec 2020 - Mar 2023

Taco Bell Team Trainer

Provide training for new hires, focusing on efficiently fulfilling customer orders.

Instructing them on the process of taking customer orders, crafting beverages, preparing food items, and managing the timing of food production to ensure prompt service and customer satisfaction.

Equip our team with the skills needed to meet the needs of our customers efficiently and effectively.

McDonald's - Orchard Park, NY Dec 2019 – Dec 2020

McDonalds Crew Trainer

Responsible for training new hires in various aspects of customer service includes instructing them on taking customer orders, preparing beverages, ensuring food meets the company's standards, and overall guaranteeing customer satisfaction.

Equip our team to handle the entire customer experience, from order-taking to food and beverage preparation, ensuring that every customer is content with their visit.

Fuji Grill - Orchard Park, NY Aug 2017 - Dec 2019

Hostess/Cashier

Handle the front-of-house responsibilities, warmly welcoming and seating customers upon their arrival.

Additionally, manage phone calls, addressing inquiries, and making reservations for gatherings and addition to these tasks, take care of to-go orders, personally preparing them to ensure they meet the customers' expectations.

Contact this candidate