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Field Service Continuous Improvement

Location:
Chandler, AZ
Salary:
$45k
Posted:
December 18, 2023

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Resume:

*** *. ********** **. 480-***-**** ad12d5@r.postjobfree.com

Summary

Experienced technical expert interested in challenging and rewarding career development. Nearly two decades of progressively responsible roles in traditional and non-traditional technical environments concentrated in high and low voltage troubleshooting and repair. Experience working closely with manufacturing, engineering and maintenance teams on projects which have directly affected the outcome of successful production and manufacturing. Devoted to continuous improvement, safety, and getting onto the production floor and resolving issues at the ground level to develop efficient practices which results in quality end products.

Work Experience

Intel-Ocotillo September 2019-Present

Lithography Manufacturing Technician responsible for timely first responding to mitigate monetary losses and quickly and calmly set a plan for recovery based on specifications. Then immediately communicate plan and work with team to share resources and expertise to resolve issue as fast as possible in a safe manner. Follow gameplans and checklists to return equipment to a manufacturing state with all documentation complete and verified by buddy. Closely monitor running equipment and data to nip problems in the bud and stay one step ahead of the game.

Walman Instruments-St. Paul, MN August 2015-August 2019

Field Service Technician covering all of United States. Troubleshooting, repair and maintenance of all test equipment used by eye doctors in exams. Consultations with doctors and office managers to present all options to solve their test issues. Performing sales calls and trade shows to represent company and generate future profits. Precision repair of both classical and computerized test instruments to medical specifications.

Intel-Chandler, AZ January 2015-August 2015

Temporary assignment in FOUP wash area.

GT Advanced Technologies - Mesa, AZ February 2014-December 2014

Equipment Maintenance Tech

Maintenance and repair of Advanced Sapphire Furnaces and all related equipment. Troubleshoot electrical systems, helium compressors, valve systems and Vacuum systems. Maintain proper functionality through preventative maintenance practices. Diagnose and resolve any issues in the

production process from an electro-mechanical standpoint and help production to determine root cause of failures through analysis of trending charts.

MEDTRONIC MICROELECTRONICS CENTER - Tempe, AZ 2005-2014

Test Technician

Maintenance and repair of test equipment to assure the quality manufacturing of pace makers and defibrillators. Responsible for maintaining certifications to meet strict FDA standards.

Wafer Fab

Consistently flawless, high volume wafer processing to contribute to the overall output of semiconductor fab. Certified in CVD, Etch, Litho and Diffusion functional areas. Maintenance and repair of all Defect Metro tools.

TD ROWE - Phoenix, AZ 2003-2004

Field Service Manager

Evaluated and repaired computers and video games for restaurants and amusement businesses. On site consulting in all technical, gaming, and accounting issues to maximize profits. Traveled regularly to over 50 stores in three states to resolve technical issues and satisfy customer’s needs.

INTEL - Chandler, AZ 1996-2002

Debug Technician

Computer/server repair, failure analysis, software upgrades and networking, motherboard troubleshooting.

IQ Technician

Project Management responsible for renovating wafer fab and changing technologies. Verified blueprints and supervised workforce of specialized tradesman to assure safe installation of gas, chemical, and electrical systems. Installed and qualified semiconductor equipment for Metrology, Thin Films, and Failure Analysis. Winner of 1999 Intel Quality Award.

Education

Associates of Applied Science in Electronics – DeVry University

Business Management – Mesa Community College

References

Joe McMillan – ASML Field Service Engineer

602-***-**** ad12d5@r.postjobfree.com

Monty Carrillo-GT Advanced Technologies-Maintenance Supervisor

480-***-****

Gene Akutagawa-Medtronic-Lead

602-***-****

Vince Bruhn – Intel Litho engineering

480-***-****

Al Nunner – Intel Litho engineering

480-***-****

ALFRED J. RODRIGUEZ



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