DIAMONIQUE COOPER

CONTACT

912-***-**** phone

ad12bf@r.postjobfree.com email

Hephzibah, Georgia 30815 address

CAREER OBJECTIVE

Experienced Sales/ customer service representative with more than 10 years of experience working for well-run organizations as well as myself. Dynamic communicator who consistently outperforms company goals and

expectations. Highly effective at juggling multiple responsibilities while maintaining a pleasant demeanor. Working with Agile and Scrum methodologies to meet project milestones within specified time frames is a strong suit. Trained in document review, working with internal and external parties, and independently

resolving routine and challenging concerns.

EDUCATION

December 2019

Bachelor Of Arts In Savannah State

University, Savannah, GA

Relevant Coursework

Minor- Business Administration

Skills

● Detail Account management

● Customer service

● Computer/ software

proficiency

● Communications

● Problem resolution

● Analytical

EXPERIENCE

March 2023 - Present

Tax Assessor Appraiser

City of Richmond County, Augusta, Ga

● Efficiently and effectively appraise the value of residents in Richmond county city limits.

● Accurately enter data collected in the field into systems to assure correct calculations of values

● Thoroughly explain concepts, ratios and modules

to tax payers in a simplified way of

understanding.

May 2017 - 2023

Insurance Agent/ Independent Contractor

Kemper Life Augusta, Augusta, Ga

● Professionally interacted with customers, peers, and uplines [directors], which aided in the

development of clear communication and active

listening skills.

● Developed marketing strategies to compete with

other individuals and companies who sold

insurance.

● Sold insurance policies to businesses and

individuals on behalf of insurance companies,

including automobile, fire, life, property, medical and dental insurance.

April 2017 - May 2020

Office Supervisor

Cutno Dance Center, Augusta, GA

● Doubled sales providing expert clerical support

by handling a wide range of routine and special

requests efficiently.

● Managed inventory, which included ordering and

requisitions, stocking, and receiving shipments.

● Reviewed financial statements and ledgers,

working with accounting staff to clear

discrepancies.

Certifications

Life, Health, Property and Casualty License

Awards

Blue Ribbon Customer Service

Outstanding Sales Agent

Community Service

October 2017 - Present

Volunteer Golden Harvest Food Bank, Waynesboro, Ga June 2017 - April 2019

Instructor Community/ Children Outreach, Waynesboro, GA

April 2014 - June 2016

Lead Server

Huddle House, Savannah, GA

● Obtained ServSafe certification gaining

responsibility leading the servers team.

● Memorized orders, accurately entered items in

the pos system monitoring cooks production to

serve customers promptly made to order.

● Confidently met cleanliness inspection

standards as well as maintained correct

temperatures for products.

December2011 - April 2014

Server

Applebees, Savannah, Ga

● Learned and understood the importance of

listening and time management.

● Managed and strategically stayed structured in

organized chaos.

● Created welcoming, warm and happy

experiences for the dining environment.

Augusta 2008 - July 2010

Cashier

Harvey's, Waynesboro, Ga

● Responsibly maintain school and work and

graduate.

● Ability to meet expectations of guidelines earning key holder position and Speedy Cashier award.

● Conducted meetings as lead cashier assistant

gaining respect as a young leader showing great

potential to succeed.

Contact this candidate