Platform Developer Salesforce

Dongsun Lim **** N Herdford Loop, Kaysville UT 801-***-**** *******@*****.***

SKILLS <https://www.linkedin.com/in/dongsun-lim-34566a52/>

● Salesforce Advanced Admin Certification (ADM 211)/Salesforce Admin Certification (ADM 201)

● Salesforce Platform Developer I/ Salesforce Platform Developer II (DEV 401/501)

● TERP10 SAP Certified: Associate Business Foundation & Integration with SAP ERP 6.0 EHP5 EDUCATION

Brigham Young University, Marriott School of Management Dec 2014 Bachelor of Science – Information Systems

● GPA 3.48/ International Scholarship / EY Competition – IT Audit Competition EXPERIENCE

Lone Wolf Technologies Jan 2023 – Present

Lead/Senior Salesforce Engineer

● Manage whole package deployment process for SFDC developers

● Maintain CI/CD tools and update the script based on the new feature released

● Review codes from developer’s pull request and manage the git repository for the team

● Manage the escalated cases or projects and design/review technical solution or requirements Inspirato Nov 2021 – Jan 2023

Salesforce Engineer Denver, CO

● Created an infrastructure of Apex based on Apex modern design pattern for internal system processes

● Developed backend system, Apex and Trigger with new features based on stakeholder’s request

● Updated endpoint/receiving class by running REST/created testing a template for integration testing Terumo BCT May 2020 – Nov 2021

Senior Programmer Analyst Lakewood, CO

● Administered ServiceMax/Salesforce by providing support responsibilities to over 300 end users

● Built apex/trigger classes running for both mobile and desktop version of ServiceMax

● Presented useful features/functions for team after reviewing salesforce release notes every new release

● Created listview, task notification, dashboard to manage daily tickets and project in ServiceNow Qualtrics Apr 2019 – May 2020

CRM Developer Lehi, UT

● Built a data migration script using Salesforce DX, Python, and Shell, resulted in data quality increased

● Created an apex/trigger class structure and pattern in order to optimize complicated/repeated codes

● Converted Visualforce pages to Lightning/web component to have the benefits of the modern technology

● Created automated testing scripts using selenium to help promote the quality of testing practice Vivint Smart Home May 2017 – Apr 2019

Salesforce Developer Lehi, UT

● Supported and troubleshoot daily issue or system error through Splunk, Debug log, and AppDynamics

● Developed and maintain SFDC Visualforce pages, Apex classes & Lightning components

● Built efficient Visualforce pages by SOQL optimization

● Built connection between other system and SFDC through web service such as REST Vivint Smart Home Feb 2015 – May 2017

Salesforce Administrator Lehi, UT

● Provided day-to-day end user support through ServiceNow, resulted in customer satisfaction increased

● Maintained user roles, profiles, permission set, security settings, access settings for SOX compliance

● Created and managed objects, fields, formulas, reports, validation rules, and declarative changes

● Assisted developers by creating administrator’s team branch through Git/Sourcetree every deployment Vivint Smart Home – (Intern) Jun 2014 – Dec 2014

ERP Analyst Lehi, UT

● Created system integration map: discover & diagram over 30 system integration to improve inter-department communication and new employee onboarding

● Assisted third–party auditors in the preparation of SOX for the company to become SOX compliant by preparing in-scope IT application & billing IT processes through diagraming & capturing IT procedures

● Analyzed business processes in sales, contributing to upgrade Salesforce & field-service mobile contents ACHIEVEMENTS

● Honors: 1st Place in Military Soccer Competition; 2nd Place in City Dance Competition, Team

● Hobbies: Dance, Golf, Tennis, Table Tennis

● Air Force in Korea: Trained over 20 soldiers on aircraft weaponry and safety daily

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