Customer Service M A

Resume name: Logistics Manager

Charles Johnson

*** ******** **., ********, **. 31907

Cell 678-***-****

****************@*****.***

Career Highlights:

Stericycle Trans- Manager 2013-2017

Managed daily Transport Operations. Oversee two Trans-Supv’s one Dispatcher, two Customer Service Assistants and 50 drivers. Coordinated semi annual training for drivers along with annual certification. Maintained Driver Svc Recs and Maintenance Files.

AAFES Logistics Operations Manager, Kuwait Distribution Center, Kuwait

Managed Distribution Center daily operations, Drivers and Customer Service.

Supervised receiving, shipping and finance team leaders.

Emphasized safety and maximized productivity thru recognition.

AAFES Transportation Manager, Ellenwood, GA. 2006-2013

Supervised 75 commercial drivers, emphasizing safety, courtesy and timely delivery

Conducted quarterly refresher training and annual company mandatory training.

Developed schedules and policies. Technical expert CSA and FMCSR.

Georgia Dept Of Driver Services, License Examiner II, Columbus, GA. 2004-2006

Verified registration form accuracy on customers applying for license and ID cards.

Tested applicants on GA laws for motorcycle, vehicle safety and commercial license.

Documented applicant information and photographed for new license or ID cards.

Senior Transportation Manager, 10th Mountain Division, Fort Drum, NY. 2001-2003

Managed coordination of planes, trains, ships and bus travel of personnel.

Conducted quarterly training for primary movement coordinators and assistants.

Liaison for personnel and equipment movement inter-continent.

Senior Transportation Manager, Columbus, GA. 1997-2000

Managed Transportation Company of 7 Subordinate Managers, 300 drivers,

55 mechanics and 8 office clerks. Maintained accurate accountability for 10 million dollars worth of tractors and trailers. Stayed within budget without compromising productivity or company policy.

Core Strengths:

Budget Management, Self starter, Loyalty, Company Goals, Team Builder, Soft Skills, Problem Solver, Responsibility and Accountability, Productivity, Safety and training.

Education:

Central Texas College Graduate 1993

Senior Management Development Course, El Paso, TX 2000-2001

Logistics Management Development Course I and II Graduate

Computer Competencies:

Microsoft Office (Word, Excel, Outlook, Power Point,) Citrix, Integrated Booking

System, Transportation Management System, Warehouse Management System, XATA NET, Citrix, Road-Net and Mobile-Max.

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