Supply Chain Delivery Driver

RUSTY BATES

Walterboro, SC• 928-***-**** • *******.*******@*****.***

Logistics and supply chain expert with focus on customer satisfaction

PROFESSIONAL EXPERIENCE

Ferrellgas Arizona Service Center (Phoenix, AZ) February 2019 – June 2023

Logistics Supervisor II

Major Accomplishments:

●Reduced fuel and labor costs for the company by analyzing all route factors (number and location of stops, delivery time windows, traffic congestion, access points), and then implemented a vastly improved routing system

●Upgraded communication systems to ensure real-time status of enroute product; this led to a significantly improved customer experience and a high retention rate of customers

●Tracked evolving regulatory requirements, and then adjusted company policy and provided training to ensure full compliance

Ferrellgas Arizona Service Center (Flagstaff, AZ) February 2017 – February 2019

Propane Delivery Driver

Major Accomplishments:

●Ensured that my delivery vehicle remained operational by adding post-trip inspections (in addition to pre-trip inspections); this was soon made mandatory for other drivers and significantly reduced fleet downtime for the company

●Championed cross communication between drivers which resulted in drivers being invested in all deliveries (not just their own) and an orientation towards mutual assistance

Sellers and Sons (Buckeye, AZ) June 2016 – January 2017

Dump Truck Operator/Driver

Major Accomplishments:

●Learned loading and unloading operations for a wide range of materials

●Trained newer drivers on safety aspects of dump truck safety hazards such as overhead wires, slope, and overloading

Country Club Towing (Flagstaff, AZ) October 2013 – June 2016

Tow Truck Operator

Major Accomplishments:

●Researched and initiated a GPS system as a new mapping tool for the company; this system improved the average call response time

●Improved teamwork between dispatchers and drivers by planning and attending meetings between the two groups where logistical and other issues could be resolved

Northern Arizona Intergovernmental Transportation Authority (Flagstaff, AZ)

July 2012 – October 2013)

Transit Bus Operator

Major Accomplishments:

●Increased ridership on my routes by treating customers with respect, providing them with directions/inquiries, and taking special care of individuals with special needs

●Learned the ins and outs of route planning, forecasting, and other logistical requirements of a public transit system

EDUCATION

Colorado Christian University, Lakewood Colorado 2014

Coursework related to a BA in Organizational Management and Christian Leadership

Estrella Mountain Community College, Avondale, AZ 2007-2008

Completed several Associates credits towards an AA in Organizational Management

PROFESSIONAL CERTIFICATIONS

Commercial Driver’s License (CDL)

X (Tank + Hazardous)

P (Passenger Vehicles)

N (Tank Vehicles)

SKILLS & OTHER

Microsoft Office Suite

Cloud-based asset management and time-keeping systems

Supply chain/supply branching

OSHA compliance/Hazmat

Quality Assurance

Customer Service

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