Diligent and solution-oriented professional with extensive experience developing human resources initiatives and leading HR operations to drive organizational effectiveness in support of business strategies in dynamic, fast-paced environment. Skilled in leading delivery of HR solutions and providing support on operational HR issues with main emphasize on employment, job analysis, and staffing. Instrumental in translating business vision to HR initiatives in order to enhance performance, profitability, growth, and employee engagement. Demonstrated expertise in all aspects of HR, encompassing diverse facets such as talent management, employee relations, and DEI to optimize employee journey and cultivate positive and inclusive workplace environment to enhance productivity and drive organizational success. Skilled in managing daily people operations while playing pivotal role in formulating and executing HR and culture strategies. Technically proficient in ADP, Workday, Report Pulling and Building, ICIMS, Microsoft Office Suite, Ultipro, ATS, HRIS, and Kronos. Areas of Expertise

• Employee Relations

• Talent Acquisition

• Instructional Design

• Data Analytics

• Performance Management

• Payroll Processes

• HR Management

• Conflict Resolution

• Employee Lifecycle

• Diversity, Equity, & Inclusion

• Team Leadership/Building

• Training & Development

• Diversity Recruitment

• Talent Management

Career Experience

Human Resources Manager, Rimowa (LVMH), NY 2022 – Present Evolve policies and processes to create a fair, positive, and productive work environment. Provide director with valuable insights regarding employee life cycle, including competitor analysis and employee relations issues. Collaborate with the LVMH and Shared Services team to stay updated on HR systems, processes, policies, and practices, educating managers on compliance. Lead the talent selection process for key roles/doors to ensure recruitment of top talent. Conduct thorough assessments of the business's learning needs through various methods, such as conference calls and end user interviews. Identify skill gaps across all departments and develop targeted trainings to address desired needs. Devise a local approach to attract top retail talent, with a focus on priority doors. Offer advice and coaching to managers to enhance their leadership capabilities. Take full ownership of the performance review system and process. Monitor employee engagement by frequently visiting markets in different states and engaging in ongoing dialogue with employees. Oversee Company's internship program. Advocate for employees and ensure their perspectives are considered in decision-making processes. Design and administer exit and engagement surveys, utilizing the insights to address turnover themes and opportunities. Act as a catalyst for change and serve as a custodian of the company's culture in all transformational initiatives.

● Drove the implementation of the company's DEI strategy to foster an inclusive work environment.

● Contributed to talent planning in North America, guiding the development of talent across the North America market.

● Developed and implemented solutions to enhance development of critical business and leadership skills, fostering a culture of continuous learning.

● Integrated new performance evaluation system into company culture successfully.

● Created and implemented the company's inaugural DEI Newsletter.

● Achieved a 75% increase in DEI Activations through targeted initiatives.

● Grew the number of diverse employees by 3.1% through strategic recruiting efforts and partnership with Talent Acquisition team. HRIS Analyst, Godiva Chocolatier, NY 2022

Evaluated current system usage and recommend enhancements, training, and customization to optimize efficiency and value of HRIS. Configured HRIS to meet ongoing business needs and generate reports to support functions, such as compensation, compliance, performance management, and workforce analytics. Ensured accurate data processing and maintenance in adherence to organization rules and regulations. Maintained and updated applicant tracking system. Created and managed job postings on various job boards. Oversaw projects of varying complexity in Workday, Kronos, and ADP systems.

● Liaised with HR team and leadership to establish department objectives and develop strategies to modify HRIS applications while aligning with objectives.

● Developed employee training job aids for enhanced understanding of HRIS functionalities.

● Identified and programmed custom functions and documentation in collaboration with HRIS team members for systems, such as Workday, ADP, and UKG Dimensions.

Human Resources Manager, Proud Moments ABA, Brooklyn, NY 2021 – 2022 Implemented weekly meetings with HR Administrators to ensure effective communication and team collaboration. Collaborated with management to offer HR policy guidance and interpretation for seamless implementation. Resolved intricate employee relations issues through comprehensive and unbiased investigations while working in partnership with in-house legal to mitigate legal risks and ensure compliance with regulations. Directed efforts to build morale and improve productivity and retention in close collaboration with management and employees. Created and managed job postings vis ATS Icims. Assessed training requirements for business units and provided individual executive coaching as needed.

● Provided proactive guidance and counseling on performance management to enhance relationships and foster a positive work environment.

● Analyzed and evaluated trends and metrics alongside the HR team to develop innovative solutions, programs, and policies.

● Facilitated employee onboarding and managed the entire employee lifecycle for new hires within assigned states. Director of Human Resources Associate Executive Director, Social Action Center, Inc., Bronx, NY 2012 – 2020 Created and implemented human resources plans and procedures for all company personnel. Oversaw and supervised department activities. Collaborated in setting department goals, objectives, and systems. Trained managers to coach and discipline employees for effective planning, monitoring, and appraisal of employee work. Scheduled management conferences and meetings with employees to address and resolve any grievances. Counseled employees and supervisors as needed. Acted as an advocate for employees. Developed, recommended, and executed personnel policies and procedures. Prepared and maintained handbook on company policies and procedures. Managed end to end talent acquisition by creating and managing job postings on various job boards, sourcing and screening potential candidates through job postings, networking, referrals, and other methods, conducted interviews and assessments to evaluate candidates’ qualifications and negotiating job offers and coordinating onboarding processes.

● Initiated and built the Human Resources department from the ground up to excel in attaining desired outcomes.

● Developed and implemented recruitment strategies to attract and retain top talent

● Enhanced policy and procedure manual to create a more user-friendly experience for new employees.

● Cultivated supportive and motivating workplace atmosphere for staff.

● Established comfortable and motivating environment for staff Introduced mobile time, attendance applications, and HRIS.

● Designed and implemented a performance-based bonus program and self-evaluation system for employees.

● Upgraded the company orientation program for a more comprehensive onboarding experience.

● Advised department heads and supervisors on proper procedures for progressive discipline, termination activity, and performance reviews to ensure consistency in policy application.

Education

Master of Science in Human Resource Management

Lehman College, Bronx, NY

Bachelor of Science in Social Work

Long Island University, Brooklyn, NY

Languages

Fluent English Beginner French

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