Customer Service Data Entry
Resume:
Rose Bryant
Buffalo, NY
************@*****.***
Experienced professional seeking to fill a front office, receptionist, Customer Service or healthcare position.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Unit Secretary
Orlando Health - Orlando, FL
July 2022 to Present
CSR - Customer Service Representative
Rotech Healthcare Inc.- temp from Vinali staffing - Buffalo, NY July 2023 to September 2023
Customer service, linking patient records, answering phones, creating delivery tickets, shipping & data entry. Creating patient profile in system
Front Desk Agent/Night Auditor
Westgate Resorts - Orlando, FL
August 2019 to October 2019
Check guest in & out
city ledger guest bills upon check out
make reservations
Medical Office Assistant
Suburban Psychiatric Associates
August 2018 to April 2019
Check patients in ● Flow-take patients to Drs consult rooms ● Schedule follow up appointments ● Some medical billing ● Assist Drs with any paperwork needed for patients charts ● Update electronic charts Data Entry
M & T Bank
August 2017 to January 2018
Enter customers individual tax payments into different school, city or county accounts ● Mail sort ● Enter customers credit card payments into different company accounts Shift nursing supervisor
Kenwell Assisted Living & Emertis
2008 to 2012
Provided care to elderly.
● Took vital signs, medical history, and assist with everyday living activities.
● Managed patients with chronic conditions due to aging.
● Supervise 4-6 cna's overnight.
● Make schedules, set rd appointments, order melds, med count & med pass.
● Perform monthly in services.
● Address and discipline as necessary.
Financial Aid Assistant
Medaille College
2007 to 2007
Assist students with applying for financial aid.
● File records according to students needs.
● Approve loans and grants for students.
kaleida health
CNA - Buffalo, NY
2003 to 2007
Education
High School Diploma
Grover Cleveland High School
June 1992
Skills
• assisted living (4 years)
• billing (Less than 1 year)
• customer service (3 years)
• medical billing (Less than 1 year)
• Medical invoicing (Less than 1 year)
• training
• Communications
• Customer Service Skills
• Sales
• Cash Handling
• Front Desk
• Medical Office Experience
• Night Audit
• Senior Care
• Medical Records
• Office Administration
• Patient Care
• Vital Signs
• Insurance Verification
• Medical Terminology
• Phone Etiquette
• Caregiving
• Guest Services
• Medical Receptionist
• Medical Scheduling
• Medical Coding
• Triage
• Vital signs
• Customer service
• Medical terminology
• Medical records
• Training & development
• Medical coding
• Guest services
• Cash register
• Microsoft Access
• Recruiting
• Google Suite
• Sales
• Cash handling
Certifications and Licenses
florda Med Tech
June 2020 to Present
Driver's License
Assessments
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Completed
February 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed
Nursing assistant skills — Proficient
January 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Medical terminology — Proficient
February 2022
Understanding and using medical terminology
Full results: Proficient
Work style: Reliability — Proficient
October 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Proficient
November 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Data entry: Attention to detail — Proficient
October 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Administrative assistant/receptionist — Completed
November 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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