Rose Bryant

Buffalo, NY

ad122f@r.postjobfree.com

+1-407-***-****

Experienced professional seeking to fill a front office, receptionist, Customer Service or healthcare position.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Unit Secretary

Orlando Health - Orlando, FL

July 2022 to Present

CSR - Customer Service Representative

Rotech Healthcare Inc.- temp from Vinali staffing - Buffalo, NY July 2023 to September 2023

Customer service, linking patient records, answering phones, creating delivery tickets, shipping & data entry. Creating patient profile in system

Front Desk Agent/Night Auditor

Westgate Resorts - Orlando, FL

August 2019 to October 2019

Check guest in & out

city ledger guest bills upon check out

make reservations

Medical Office Assistant

Suburban Psychiatric Associates

August 2018 to April 2019

Check patients in ● Flow-take patients to Drs consult rooms ● Schedule follow up appointments ● Some medical billing ● Assist Drs with any paperwork needed for patients charts ● Update electronic charts Data Entry

M & T Bank

August 2017 to January 2018

Enter customers individual tax payments into different school, city or county accounts ● Mail sort ● Enter customers credit card payments into different company accounts Shift nursing supervisor

Kenwell Assisted Living & Emertis

2008 to 2012

Provided care to elderly.

● Took vital signs, medical history, and assist with everyday living activities.

● Managed patients with chronic conditions due to aging.

● Supervise 4-6 cna's overnight.

● Make schedules, set rd appointments, order melds, med count & med pass.

● Perform monthly in services.

● Address and discipline as necessary.

Financial Aid Assistant

Medaille College

2007 to 2007

Assist students with applying for financial aid.

● File records according to students needs.

● Approve loans and grants for students.

kaleida health

CNA - Buffalo, NY

2003 to 2007

Education

High School Diploma

Grover Cleveland High School

June 1992

Skills

• assisted living (4 years)

• billing (Less than 1 year)

• customer service (3 years)

• medical billing (Less than 1 year)

• Medical invoicing (Less than 1 year)

• training

• Communications

• Customer Service Skills

• Sales

• Cash Handling

• Front Desk

• Medical Office Experience

• Night Audit

• Senior Care

• Medical Records

• Office Administration

• Patient Care

• Vital Signs

• Insurance Verification

• Medical Terminology

• Phone Etiquette

• Caregiving

• Guest Services

• Medical Receptionist

• Medical Scheduling

• Medical Coding

• Triage

• Vital signs

• Customer service

• Medical terminology

• Medical records

• Training & development

• Medical coding

• Guest services

• Cash register

• Microsoft Access

• Recruiting

• Google Suite

• Sales

• Cash handling

Certifications and Licenses

florda Med Tech

June 2020 to Present

Driver's License

Assessments

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Front desk agent (hotel) — Completed

February 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed

Nursing assistant skills — Proficient

January 2022

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Medical terminology — Proficient

February 2022

Understanding and using medical terminology

Full results: Proficient

Work style: Reliability — Proficient

October 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Medical receptionist skills — Proficient

November 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Data entry: Attention to detail — Proficient

October 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Administrative assistant/receptionist — Completed

November 2022

Using basic scheduling and organizational skills in an office setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate