Geek Squad Agent
Resume:
Projects
•Westover Vineyards, TX & LA Agriculture – 30+ vineyards using Industrial Agriculture solutions to manage and monitor growth variables
•State of Delaware, DE Health – 10 SI@Home monitoring solutions allowing for a non-invasive method for family members to monitor participants with
•AquaTech, TX Oil & Gas – 3 oil and water tank monitoring solutions
• The Guardian Center, GA Smart Cities – custom solution aimed at providing early detection of dangerous gases for the Operation Convergent Response conference
•Hoffbrau Steak House & WRI Solutions, TX Food Services – Refrigeration and food
SMART FACTORY SOLUTIONS ENGINEER
CREAN, Austin, TX May 2021 – December 2022
• Manages software and hardware development
• Manages site deployment strategies
• Manages IoT testing of all internal and 3rd party hardware & software.
• Technical documentation of all hardware and software implementation
IMPLMENTATION SOLUTIONS ENGINEER
Restream Solutions, Austin, TX March 2020 – April 2020
• Configured gateways, cradelpoint, and Asus TV with all Restream’s software for new sites
• Provide support to field crew for onsite issues with sensors, gateway data issue, or Restreams UI issues
• Validate new frack unites from the shop are wired and working properly, before our field crew deploys the frack unit to the field.
• Implement new sensors for our frack units that companies may want in the future
DEPLOYMENT ENGINEER
Carnegie Technologies, Austin, TX June 2018 – July 2019
• Configured and deployed hundreds of IoT devices across internal and customer sites as well as performed site surveys for potential customers
• Created site survey processes to help with clients solutions and deployment and managed project tasks for on-site deployment
• Interfaced with customers, providing on-site assistance and worked to spread that knowledge internally by developing deployment processes and documenting troubleshooting steps/procedures
Projects
• Lotte Axial, LA Oil & Gas – Asset tracking solution for vehicles and tools, replacing hardware on a monthly basis. Monitoring and providing data via Splunk.
• HCL Technologies, WA IoT – Tracking solution demo site for reseller partners
• JH Ranch, TX IoT – Internal site where upcoming technologies were tested and monitored
RESEARCH/DEVELOPMENT ENGINEER
SensorInsight, Houston, TX February 2015 – May 2018
• Researched and tested 3rd party technologies and aided in the development of innovative solutions, designing custom hardware and providing customized code bases to ensure smooth integration with the SensorInsight SaaS platform
• Provided technical insights during customer surveys to ensure appropriate technology outfitting, deployed hardware to customer sites and fielded any post-deployment questions/troubleshooting
• Became an expert on 11 solutions comprised of 25 pieces of hardware/sensors across 5 verticals, including Agriculture, Home Healthcare, and Oil & Gas
Skills
Experience
Austin, TX
*********@*****.***
Software/Tools
TOOLS
TestRail
EDX Signal PRO
JIRA, Confluence
Jenkins
Splunk
Multisim
MobaXterm
Putty
Powershell
WinSCP
LANGUAGES
UNIX
Linux
C++
System Deployment
Internet of Things (IoT)
Team Leadership
Project Planning
Hardware Configuration
Hardware Installation
Customer Consulting
Technical Documentation
Solution Process Development
Troubleshooting
Education
BACHELOR OF SCIENCE
Computer Engineering
University of Houston
2012 - 2014
Nigel Jawahir
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