BALU
RAJAGOPAL
CSM Scrum Master
*************@*****.***
Centerton, AR
www.linkedin.com/in/balu-
rajagopal-59390a20
SKILLS
-Certified Scrum Master
-Agile Development & Best
Practices
-Agile Frameworks - Scrum,
Kanban
-Atlassian Agile Tools - JIRA,
Confluence
-Proficient in Point of Sale, ETL,
Mobile Application, Manual &
Mainframe Testing
CERTIFICATION
-Certified Scrum Master
-Automation Specialist for API by
TRICENTIS
-Certified in IBM Rational Test
Manager & Rational Robot
-Certified in IBM DB2
-Certified in AHM 250
EDUCATION
Bachelor of Engineering –
Electronics & Communication
SCET, Nagercoil (ANNA
University)
Aug 2001 – May 2005
WORK EXPERIENCE
Scrum Master/Product Owner
Walmart.
Oct 2022 – current Bentonville, US
Spearheaded 50+ Agile Ceremonies such as
Sprint Planning, Daily Standups, Retrospectives,
Story Refinement, and Release Planning
Coached 10+ teams to higher levels of maturity
by improving their process and ensuring they
adhered to the Scrum framework
Used Agile methods and processes to coach 4
product owners through complex problem-
solving and solution strategies
Ensured user stories were 100% ordered,
defined, and ready to be worked on by the team
Guided Agile principles and facilitation skills to ensure 10+ teams were working in an Agile
mindset and utilizing Scrum practices
Ensured 3 project teams lived Agile values and
principles and followed client-required
processes and practices
Tracked and communicated 10+ projects'
progress to stakeholders and management staff
Interfaced with 3 product owners on an active
basis to manage product backlog and sprint
activities
Played the role of Product Owner for Projects on a temporary basis
Collaborate with the BA/Product Managers and
business representatives regarding the design
of the product roadmap and release strategies
Scrum Master
UST.
Feb 2021 – Sep 2022 Trivandrum, India
Facilitated Agile Ceremonies such as Sprint
Planning, Daily Standups, Retrospectives, Story
Refinement, and Release Planning
Interacted with Product owners on an active
basis to manage Product backlog and sprint
activities
Ensured user stories were 100% ordered,
defined, and ready to be worked on by the team
Coached teams to higher levels of maturity by
improving their process and ensuring they
adhered to the Scrum framework
Tracked and communicated projects' progress
to stakeholders and management staff
Senior Test Analyst
UST.
Feb 2016 – Jan 2021 Trivandrum, India
Leading QA Team of 20 members
Developed and Communicated software testing
strategies and Test Plan to senior leadership
and third-party business leaders
Preparing the test artifacts like – Test Scenarios, Precondition, Test Cases, Test Execution in JIRA
Performing ETL, Mobile App, Feature,
Integration, Regression and End to End Testing
with multiple teams within Project
Point Of Sale QA Activities - Lab Readiness
Testing, Build Verification Testing, System
Testing, Regression Testing, Certification
Testing, Defect Reporting
Co-ordinating with end authorizers and
perform Certification Testing
Preparing metrics & Status reporting
Test Analyst
Walmart.
Jan 2013 - Feb 2016 Bentonville, AR
Attending various Sprint ceremonies – Sprint
Planning, Sprint Review, and Sprint
Retrospective with Business stakeholders,
Product Managers, Subject Matter Experts,
Business Analysts, Development team and
Testing team to understand the project
requirements and update the Project Status
Review of Business Requirement Document,
TDD and preparing Test Artifacts - Test
Strategy, Test Plan & Test Summary reports
Coordinating Certification Testing, Migration
Testing, End to End Testing between multiple
Teams
Perform System Testing, Regression Testing &
Defect Tracking
Preparing metrics & Status reporting
Senior Test Engineer
UST.
Jan 2011 - Dec 2012 Trivandrum, India
QA Lead of a Team of 20 members
Review of Business Requirement Document,
TDD and Preparing Test Artifacts - Test
Strategy, Test Plan & Test Summary reports
Supported in preparing daily and weekly
summary reports
Identifying Test Scenarios, Ensuring
Requirement Traceability is maintained,
Creation and Execution of Test Cases
Performing System testing, Regression Testing
and Defect Tracking
Coordinating Test Execution Activities
Lab Readiness Testing, Build Verification
Testing, System testing, Regression Testing,
Defect Reporting
Test Engineer
UST.
Sep 2007 - Dec 2010 Trivandrum, India
Involved in reviewing Business Requirement
Document, Technical Design Document
Test Case Design, Test Data Preparation
Performing System testing, Regression Testing
and Defect Tracking