Customer Service Operations Manager

Santos Vazquez

Sunnyside, NY *****

*****************@*****.***

+1-646-***-****

Willing to relocate: Anywhere

Work Experience

Operations Manager

CVS Health - New York, NY

April 2023 to Present

Day to Day operations, scheduling, hiring and firing, close out registers, delegate all task of store operations. Train new personnel etc

Manager

American Kennels - New York, NY

July 2021 to Present

Run frontend, close and open store, make sure day to day operations are running as required. Customer Service, and Manager of a team of 15.

Supervisor Bed Bath & Beyond

Bed Bath and Beyond - New York, NY

March 2010 to April 2019

Inventory kept stocked, write all breakdowns daily, customer service culture was our goal.Help associates reach there goals and get better in what they do to develop them.Scan inventory on a daily bases, also use scan gun to replenish merchandise.

Education

High school diploma in Basic

Stone Coast Academy

Skills

• Customer Service (10+ years)

• Sales (10+ years)

• Logistics

• Management (10+ years)

• Interviewing (2 years)

• English

• Retail management

• Communication skills

• Bilingual

• Leadership

• Driving

• Supervising experience

• Store Management Experience

• Inventory Control

• Retail Sales

• Assistant Manager Experience

• Operations Management

• Recruiting

• Team Management

• Event Planning

• Project Management

• Pricing

• Budgeting

Languages

• Spanish, English - Fluent

Certifications and Licenses

Driver's License

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