Experienced Customer Service High Level

JAYDON SHEFFIELD

**** ***** **** ** *** **** • Arlington, Tx 76010

**************@******.*** • 817-***-****

PROFESSIONAL SUMMARY

Well-organized, results-driven professional with expertise in sales and customer service. Willingness to learn and demonstrate ability in leading and creating strategic partnerships with teams to achieve business goals.

• Team Player

• Customer Service

• Marketing

PROFESSIONAL EXPERIENCE

Income Tax Preparer Helper

Umbrella Tax Solutions – Arlington, Texas 2018– 2022 Responsible for income tax preparation for individuals and companies. Identifies potential tax credits and liabilities and ensures accurate and complete returns are filed in a timely manner.Completes forms in accordance with policies and in compliance with legislation and regulations. Manage customer expectations and contribute to a high level of customer service satisfaction. Selected Contributions

● Maintain a high level of customer services for both in person and over the phone.

● Maintain PTIN every year along with new tax laws. Grocery Store Bagger

Brookshires– Gladewater, Texas 2016 – 2018

Assists cashiers by bagging customers at check out. Loads purchased items into carts and may help patrons carry items outside to their automobiles. Being responsible for collecting items not purchased and delivering them to stock clerks. Greeting customers, asking them if they prefer plastic or paper bags, arranging items in bags. Selected Contributions

● Maintain a professional moral to ensure high level customer service JAYDON SHEFFIELD • Page 2

EDUCATION

High School Diploma, Mansfield Legacy High School-2018 PROFESSIONAL DEVELOPMENT

Tax Preparer Professional

REFERENCES

Submitted upon request

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