MITALI SHILL

347-***-**** ad11ke@r.postjobfree.com Astoria, NY 11103

PROFILE

Public Health graduate student with experience in the administrative profession. Seeking opportunities to utilize my leadership skills, strong work ethic, organizational skills, and creativity to make positive contributions to team management and meet time-sensitive needs. Proven record of diverse background in human biology and social sciences education, case management, administrative coordinator, and health office assistance. PROFESSIONAL EXPERIENCE

Administrative Coordinator JANUARY 2022 TO PRESENT Midtown OB/GYN, Manhattan, NY

- Verify patient information by interviewing patients and confirming the purpose of visit, answer calls and in person questions that patients may have.

- Document patients basic medical history, collect previous medical records with HIPAA protocols to protect patients’ confidentiality and privacy into EMR system. Complete patients’ referrals as necessary with doctor recommendation.

- Responsibilities include scheduling 75+ surgery appointments for pregnant patients and gynecology patients. Weekly update of active pregnancy list and upcoming Gynecology surgery into Excel. Case Management JANUARY 2018 TO FEBRUARY 2021

House Calls Home Care, Queens, NY

- Coordinated appointment with Home Health Aides (HHAs) and Personal Assistant- (PAs) for the elderly or sick. Responsible to collaborate with insurance regarding scheduling and nurse visits using the Maximus and Uniform Assessment System (UAS). Delivered monthly training and support to newly hired, offering insights into procedures and regulations.

- Monitored and reported patient referrals status to upper management weekly, Ensured compliance with state, federal, and organization policies.

- Maintained about 200+ caseload referrals and 300+ HHA and PA caregiver applications. Office Assistance FEBRUARY 2015 TO DECEMBER 2017

LaGuardia Community College, Queens, NY

- Managed health services, new students' immunization documents, and medical leave of absence from college. Assisted at providing guidance to members of the public in managing workshops educating 10+ students on sexual health education and prevention of HIV/AIDS.

- Coordinated appropriated supply inventory, overseeing ordering processes and messenger services for faculty.

Key Qualifications & Skills

- HHA Exchange HIPPA Certified l Frontline Customer Service Teamwork Public Health education Community outreach Research Health Promotion HIV/AIDS awareness Communication Leadership

Patient-centered care

- Google Workshop Microsoft Office Suite

- Bilingual; fluent in both English and Bengali

EDUCATION

Master of Public Health: Environmental and Occupational Health Sciences SUNY Downstate School of Public Health, New York, NY PRESENT TO MAY 2025 Bachelor of Arts: Human Biology

Hunter College of The City University of New York, NY 2021 Associate in Arts: Social Science And Humanities

LaGuardia Community College of The City University of New York, NY, 2017 Professional Memberships

Phi Theta Kappa International Honors Society JANUARY 2017 TO JUNE 2019