Mike Eklund **** SW Huntoon, Topeka, KS *****

ad11j1@r.postjobfree.com · Cell 785-***-****

Operations Manager

An experienced US Army trained leader with expertise in transportation, logistics, warehousing, security, human resources, fleet, facility and grounds management, investigations, audits, regulation compliance, vendor contracts, sales, and manufacturing with an emphasis on rapid growth, customer service, employee retention, and profitability. Have worked in industry for over 20 years with experience in building an operation from the ground up to taking over a failing operation and making it profitable. Professional Experience

Planet Aid 2017 to Current

Kansas City

Operations Manager, supervising the service of 1,000 recycle bins spread over Kansas and Missouri. Responsible for all aspects of the unit including; warehousing, service, profitability, sales, vendor contracts, grounds, equipment, and facility management recruitment, counseling, training, fleet maintenance, payroll, scheduling, human resources, manufacturing, routing, and compliance (including DOT, and OSHA).

• Reduced footprint by 12% resulting in a 23% decrease in expenses moving unit from the red to being in the black.

PSI Armored/GARDA World (Topeka, Springfield, and Kansas City as detailed below) 1992 to 2016 Kansas City 2006 to 2016

Operations Manager, supervising 70 employees, 25 armored vehicles Responsible for all aspects of a regional hub servicing Wichita, Salina, Topeka, and Springfield, including supply side cash logistics and manufacturing (boxed rolled coin), warehousing, customer service, P&L, forecasting, recruitment, counseling, training, billing, fleet maintenance, grounds equipment, and facility management, payroll, auditing, investigations, scheduling, routing, and compliance (including DOT, OSHA, and ATF).

• Via training reduced employee turnover rate from 100 percent in 2006 to 11 percent in 2008

• Moved branch from unprofitable in 2006 to consistent profitability

• Reduced daily operating hours from 21 hours to 16 daily hours

• Produced accurate revenue and expense forecasting

• Moved branch to larger facility while maintaining security of the operation and customer inventory

• Converted operation from paper to digital scanning technology Mike Eklund 1801 SW Huntoon, Topeka, KS 66601 ad11j1@r.postjobfree.com · Cell 785-***-****

Springfield, MO 1996 to 2006

General Manager, began satellite branch from scratch and grew to 35 employees, 15 armored vehicles Managed PSI Armored/Pro Security’s first satellite branch, providing security, armored car service, and cash and coin vault services. Responsible for all aspects of the branch including; customer service, profitability, sales

(large contracts done by VP of sales), vendor contracts, grounds, equipment, and facility management recruitment, counseling, training, billing, fleet maintenance, payroll, scheduling, human resources, manufacturing, routing, and compliance (including DOT, OSHA, and ATF).

• Successfully managed an average annual growth of 117 percent for the years 1996-2001

• Established Springfield as the highest revenue versus payroll branch at PSI, and then maintained as second highest at Garda.

Topeka KS 1992-1996

Various: Site Supervisor-Kansas International Museum Treasures of Czars, Armored Car Messenger, Dispatcher, Patrol Officer, Static Site Security officer, Coin Room Supervisor, Cash Room Supervisor, ATM Supervisor, Weekend Supervisor, Opener, Closer, Manager in Training.

• Supervised 45 employees at Kansas International Museum Treasures of Czars.

• Established policy and procedures for various newly created positions.

• Rerouted transportation routes to accommodate new business. Education

Washburn University, Topeka, KS

Bachelor of Fine Arts

1995

Military

Army National Guard 1990-1996

Infantryman, 2/137th Infantry, US Army National Guard, Honorable Discharge ROTC 1990-1995

Cadet; KU Battalion

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