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Customer Service Data Entry

Location:
Jackson, MS
Salary:
15.00 per hour
Posted:
December 17, 2023

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Resume:

Kaneisha Wilson

*** ****** **. *******, ** *****-3813 601-***-**** ad11gv@r.postjobfree.com

Professional Profile

My career objective is to have steady financial support, purchase our first family home within 2 years after I become a certified pharmacy technician, and give my children the life I've never had as well as to Live, Love, Life. Also, I will be a driven, dependable, hard-working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.

Proficiencies: MS Excel; MS Word; Typing Speed: 35 WPM

Skills: Data entry (experience using 10-key number pad); Dependable; Organized; Willing to learn new things; Customer Service oriented

Key Qualifications

Pharmacy Law & Ethics Knowledge of Top 200 Brand / Generic Drugs Customer Service RX Sig Codes & Abbreviations / Medical Terminology Pharmaceutical Calculations Non-Sterile Compounding Pharmacology Drug & Dosage Interaction Supply & Inventory Insurance Authorizations / Claims Third Party Billing Data Entry HIPAA Compliance

Education

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Pharmacy Technician, 2023 Fully accredited, accelerated program providing instruction in key pharmaceutical techniques including preparing prescriptions, dispensing medication, maintaining written and computerized patient medication records, implementing billing and insurance processes and maintaining patient profiles. Program content develops students’ ability to work within sterile and non-sterile environments, perform pharmacy calculations, execute common compounding preparations and provide effective customer service. Graduates are equipped to obtain refill authorizations, transcribe doctor’s orders, perform quality management processes, implement security measures and practice inventory control in accordance with pharmacy regulatory standards and laws. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Professional Experience

Waffle House - Warrenton, MO

05/2021 - 07/2021

Waiter/Waitress

Advised patrons of daily specials and provided appropriate responses to menu inquiries

Assisted in providing customer service and ultimate dining experience for guests

Collected payments from patrons, processed credit card transactions, handled cash and used Point of Sale system

Ensured the table stayed clean throughout the meal

Provided efficient and effective communication with other kitchen and bar staff

Resolved customer complaints and mediated customer issues efficiently

Served food and beverages to patrons accurately and efficiently

Greet and waited on customers at tables, and take customer orders and then call out orders to cook

Make fresh sweet/unsweetened tea; Fill ice bins, fill sugars, salt and peppers, and napkins

Clean dishes and dish sink, put dry dishes away and silverware, and clean restrooms and sweep and mop Volunteer Experience



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