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Customer Service Representative

Location:
Queens, NY
Posted:
December 17, 2023

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Resume:

Yashoda Osti

South Richmond Hill, NY

ad11c9@r.postjobfree.com

+1-469-***-****

I am multilingual, motivated, and self-driven lady from Nepal, I came to America as an international student and graduated in Science from Dallas County Community College. I had worked as a manager in high end salon and managed a busy franchise grocery. I have 10+years of experience in customer service, marketing the business and products, and managing business and employees. I have good medical knowledge and skills in phlebotomy and laboratory as well. I also worked as a caregiver for elderly people for 3+years. I am Seeking a position that would allow me to contribute my skills, abilities, and experience for the success of the organization as well as fulfill my desire to join a team of men and women who have the same goals. I am reliable, diligent, and focused on the timely, quality completion of all laboratory procedures. I can work well under pressure and time constraints within high-volume environments. I have a keen sense of responsibility that enables me to prioritize and assess situations that require spontaneous or immediate attention.

Work Experience

Covid Tester

Metro Health

September 2021 to February 2022

Take covid sample, do the test and report result for covid patient. Manager

Flawless Threading and Beauty

March 2017 to September 2021

Manage the salon, hire the right candidate, make pay slips, train the employees. Manager

Fair Price Market

December 2017 to March 2021

Manage the store, hire the right candidate, make pay slips, train the employees, place orders. Teacher

Nepali Society of Texas School

October 2014 to June 2016

Teach moral science, involve kids in cultural background, teach ethics and manners, and involve kids in extra activities like Dance, Sports and activities organized by school. Lab Assistant

El-Centro College

September 2012 to September 2014

Assist in Microbiology laboratory classes, including laboratory preparation, maintaining the cleanliness of laboratory equipment, instruments, and work area, help students to understand techniques. Education

Spectrum Beauty Academy

April 2021

Health Science

Argosy University

2016

Medical Career Training Center

August 2015

Associate in science

Dallas County Community College

2012

Medical Laboratory Technology

Kathmandu University

2006

Associate in English

Tribhuvan University

Skills

• Nepali: Mother Tongue

• Team Player

• Spanish: Beginner

• Maintain Sanitization

• Good in Communications

• English: Fluent Speaking and Fluent Reading

• Customer service

• Detailed oriented

• Urdu: Fluent Speaking

• Hindi: Fluent Speaking and Fluent Reading

• Good in Phlebotomy

• Energetic

• Punjabi: Intermediate Speaking

• Venipuncture

• Laboratory Experience

• Microbiology

• Laboratory Procedures

• Tutoring

• Teaching

• Anatomy Knowledge

• Physiology Knowledge

• Patient Care

• Microscopy

• Epic

• Medical Terminology

• Microsoft Word

• Management

• Translation

• Quality Assurance

• Computer Operation

• Microsoft Powerpoint

• Customer service

• Teaching

• Tutoring

• Store management

• Medical terminology

• Marketing

• Negotiation

• Quality assurance

• Anatomy knowledge

• Physiology knowledge

• Laboratory experience

• Childcare



Contact this candidate