Quality Assurance User Acceptance
Resume:
Deirdre Morgan
AL *****
*******.******.***@*****.***
Objective: Learn new things and help develop other people.
Test Management Skills:
●Status report to leadership
●Creation of test plans for manual, automation, end to end and user acceptance testing
●Creation of test strategies for quality assurance testing, including all phases of integration, user acceptance and functional
●Daily coordination of testing activities with cross-functional team
●Collaboration with the SCRUM/Agile team and product owners
●Mentoring fellow test engineers
●Peer review of documentation as well as mentoring reviews by others.
●Establish and facilitate good communication with team and leads
●Create testing documentation, processes and procedures for all forms of testing
●Work closely with outside vendors, clients and user for testing purposes
●Manage and create processes across multiple test and production environments.
●Analyze and consult with vendors on testing processes as needed.
Test Analyst Skills:
●Creation and Execution of Test Cases
●Creation and Execution of automation Test Scripts
●Regression testing
●Maintenance and creation of Test Data
●Manual Testing
●Review of Detailed Design documents for developers
●Basic Mobile Testing processes
●Basic Performance Testing processes and applications
●Knowledge of unit, manual, automated, end to end, web-based applications, web services, user acceptance, and smoke testing
●Fast Learner
●Love learning new skills
Program Management Skills:
●Establishment of timelines and milestones across different teams/applications
●Create roles and responsibilities for the team for test coordination, conference call facilitation and test leadership
●Identify and troubleshoot issues and risks
●Management of standard testing architecture, methodologies, processes, and tools across the engagement
●Acted as the application(s) functional expert
●Analyzed and documented requirements
●Conducted impact analyses of business requirements as well as creation of functional and non-functional requirements
●Coordinated the design and development of work estimates
●Participation in continuous improvement
Additional Skills
Types of Testing
Tools and Applications
SDLC Experience
Other Skills
API Testing
Atlassian Test Tools including JIRA and Confluence
Change Management
CMMI and auditing
Extreme Programming
Bamboo DevOps
Estimation & Planning
Data Modeling
SOAP UI
EMC-Documentum
Program Management
Status Reporting
HTML (Hypertext Markup Language)
HP Software (Mercury Suite) including
ALM applications
LoadRunner
TestRunner
XRunner
Release Management
Agile Testing
Java Programming (Basic)
Katalon
Requirements Development
SQL (Structured Query Language)
Microsoft Development and Testing Tools
Including:
Coded UI
Azure DevOps
Sharepoint
Microsoft Test Manager
Office 365
Visio
Resource Management
Web Services
Zephyr Scale Test Tool
Risk Management
Performance Testing
Penetration Testing
CTFL ISTQB Certification – Foundation Level (March 2018)
Working on Agile Testing Certification
EXPERIENCE
QA Test Engineer May 2022 – October 2023
DDC – Dine’ Source (Dine’ Development Corporation), Phoenix, AZ
Remote for a Government Contract in Montgomery, AL (Same contract as CNI)
Enhancement work on web-based applications for the US Air Force
Included Analysis, Creation of tests and Manual testing.
Also performed testing for a Cloud Migration project.
Provided statuses to the PMO organization.
QA Test Engineer April 2021 – May 2022
CNI (Chickasaw Nation Industries), Norman, OK
Remote for a Government Contract in Montgomery, AL
Enhancement work on web-based applications for the US Air Force
Included Analysis, Creation of tests and Manual testing.
Also performed testing for a Cloud Migration project.
Provided statuses to the PMO organization.
QA Test Lead March 2015 – April 2021
ADTRAV Travel Management, Birmingham, AL
Built Test Team for Development of Travel Software
Established test case repository
Implemented and administered JIRA and Zephyr
SQA Test Engineer May 2012 – March 2015
EBSCO Industries Inc., Birmingham, AL
Worked on web-based ordering catalog for Magazine Inventory
Included SQL data verification.
Multiple Roles from Software Tester to Test Architect Nov 1998 – May 2012
Accenture, Birmingham, AL
●Managed testing processes for mainframe systems for communications client
●Sole tester and manager of testing effort for the first Billing Service application.
●Application functional expert and testing consultant
●Test Analyst for communications ordering system
●Program Manager for communications ordering system
●Manager of Y2K testing processes across multiple large and small, internal and vendor, business communication systems
●Monitored testing of several internal and external applications and systems.
Test Analyst, Contractor Jan 1998 – Oct 1998
Comsys, Birmingham, AL
Entry Level test analyst in communication client.
EDUCATION
Management Information Systems, Bachelor of Science
University of Southern Mississippi, Hattiesburg, Mississippi Jan 1991 – Dec 1997
GPA 3.6/4.0
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