Victoria Coca

ad119f@r.postjobfree.com

262-***-****

Objective:

To obtain a full-time position that I can learn from as well as an opportunity to advance in the company.

Qualifications:

•23 years of Customer service experience.

•18 years of cash handling experience.

•13 years of administrative experience.

•3 years of Project Coordination experience.

•Experience in Microsoft Word, Office &Outlook Programs, Excel, Sage. Adobe Photoshop.

•Data Entry, Printing, Scanning, Filing, Mail sorting, Sending out mail via UPS, USPS, FedEx.

Education:

Washington Park High School Graduate with diploma.

Professional Experience:

Dental Assistant

Affordable Dentures &Implants, Pleasant Prairie, Wi.

•Welcome and Escort Patients to the Consultation rooms/ Customer service.

•Take X-rays Panoramic, CBCT Scans.

•Set up, organize, stock all rooms and dental rooms, office using opening and closing procedures per HIPPA practices.

•Sanitize and sterilize procedure rooms and instruments after each patient.

•Take records of patients Medical/Dental records, vital signs, update medical history.

•Assist Dentist in consultations and surgical procedures.

•Chart procedure work per Dentist instruction/ Review treatment plan with patient.

•Take alginate impressions or VPS impressions for dentures/ partials. (Immediate, Final, and Snap in or Fixed dentures, Blue Bite registration.)

•Collect denture/ partial repairs and send back to the lab.

•Adjust dentures/ partials for patients while dentist in the procedures.

•Front Desk Reception on occasion- Answering phones, returning phone calls, Scheduling, and rescheduling appointments. Greeting customers and collecting payments. Opening and closing procedures for front desk. Reviewing treatment plans with patients. Taking messages for doctor and reviewing information for the doctor before and after procedures.

Dental Assistant

Familia Dental, Kenosha, Wi

•Welcome and escort patient.

•Ensure treatment rooms are stocked with inventory.

•Schedule appointments and answer questions for patients.

•Record patient medical records and dental information.

•Ensure, review completion of documentation, update medical history, alerts and signed consent forms.

•Document/ Chart all dental procedures per dental instruction.

•Take preliminary x-rays and impressions using alginate or PVS material.

•Sterilize and disinfect equipment/ procedure rooms.

•Assist Dentists in procedures, charting and consultations.

•Inform patients of proposed treatment plans, and oral hygiene.

•Perform cleanings and dental procedures.

•Experience in Eagle soft dental program.

•Pour ups for denture impressions.

•Opening and closing procedures per office HIPPA.

Administrative Assistant

Retail Store Construction, Mt. Pleasant, WI

•First contact for incoming visitors.

•Answer phones, emails, and filing.

•Handle incoming mail, outgoing mail via UPS, USPS, FED-EX.

•Email prints and plan invites for bidding projects to Sub-Contractors.

•Order prints for General Contractors in office.

•Provide aid to PM or Sub-Contractors with scheduling hotels, plan tickets, car reservations, equipment rentals and project drawings.

•Correspondence with Clients/ Vendors regarding requests of opening or closing documents and Security Deposits.

•Updating client vendor & project information into company database.

•Daily opening and closing procedures for office.

References:

Available upon request

Contact this candidate