PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

LAUREN

HUMPHREYS

L

***** ******** ****, ********, ** 90609, +1-424-***-****, ad116y@r.postjobfree.com Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at finding successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. YTS Yoga Instructor Plant based food Trainer Counselor General Manager March 2021 - Current

Meet in Paris Culver City

Reduced turnover and boosted employee morale by implementing employee appreciation days and effective training policies.

Protected assets, set effective access policies, and monitored security risks. Achieved revenue and profit targets through solid promotional and budget control strategies. Guaranteed top-notch service standards and memorable customer experiences for every guest. Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities.

Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.

Professional Life Coach November 2015 - Current

Conscious Life Coaches Los Angeles

Coached clients through personal issues and traumas. Maintained confidentiality and records with sensitive information. Improved clients' health and wellbeing by counseling on current choices and educating on better alternatives.

Troubleshot problems and developed successful solutions. Captured new customers using creative and fresh approaches. Revised written material, incorporating technical feedback and creative changes. Maitre D' June 2011 - February 2014

Boa Steakhouse Los Angeles, CA

Moved and arranged tables, chairs, and settings for groups with special needs or large numbers. Resolved customer concerns and handled requests with professionalism. Maintained seating charts for optimal station rotations. Served take-out customers and managed curbside delivery service. Managed guests' expectations concerning wait times for seating. Checked menus for cleanliness and proper presentation. H

EDUCATION

Coordinated availability of waitstaff to balance workload between bar and restaurant sections. Planned special events and parties, including booking musicians and arranging catering. Communication Studies June 2001

Redbone Community College, England, Bedfordshire GCSE June 1999

Harlington Upper School & Community College, England, Bedfordshire