AMBER MURPHY

Jackson, MI *****

517-***-**** - ad114i@r.postjobfree.com - WWW: Bold Profile

PROFESSIONAL SUMMARY

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

SKILLS

Employee Motivation

Customer Service

Staff Management

Staff Training

Sales Expertise

Store Opening and Closing Procedures

Inventory Management

Order Management

Time Management

Accurate Cash Handling

Team Leadership

Sales Professional

Product Merchandising

Positive and Friendly

Multitasking and Organization

Recruiting and Hiring

Outstanding Communication Skills

WORK HISTORY

06/2022 to Current Store Manager

Shoe Dept Encore – Jackson, MI

Managed inventory control, cash control, and store opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures. Rotated merchandise and displays to feature new products and promotions. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Assisted with hiring, training and mentoring new staff members. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. EDUCATION

Associate Of Business Administration: Business Administration Everest College - Chicago - Chicago, IL

06/2006 Associate Degree In Nursing: Animal Health School of Animal Science - Norcross, GA

05/1999 Diploma : General Studies

Homer Community High School - Homer, MI

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