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Customer Service administration

Location:
Minneapolis, MN
Posted:
December 18, 2023

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Resume:

Kari Stringer

***** ***** ******

Austin, MN ****2

612-***-****

ad114h@r.postjobfree.com

Education:

Southeastern Academy, Kissimmee, FL

Travel and Tourism Certificate 1988

South High School, Sheboygan, WI High School Diploma 1986

Experience:

Voca Services, Minneapolis, MN

Credentialling Specialist 02/2022 to current

Ensuring medical staff members have current credentials and licenses to work legally in their field or specialty

Maintaining quality customer service and day to day site operations

Collecting and monitoring credentials and licenses through email

Partnering and supporting the compliance department with all compliance matters

Conducting follow up contact via email phone or text

Maintaining database of credentials requested and received

West 40 RV, Gilbert, MN

Campground Host 04/2022 to current, seasonal

Registering campground guests into computer system upon arrival

Completing payment authorizations

Providing excellent customer service answering guest questions and firewood and miscellaneous sales

Maintaining cleanliness of campground office and restrooms

Completing sales documentation and close of business day

Kelly Services/Hormel Foods Corporate, Austin, MN

Transportation and Freight Accounting Clerk 01/2020 to 02/2022

Processing, auditing, validating, and vouching for payment of all bills and expenses resulting from the transportation, warehousing, dryage, and cartage of product to and from all facilities used by Hormel

Entering and maintaining accurate database entries in applications software for the payment process including ordering process, load status, JDA, and Oracle

Assisting in other activities including handling documents and information regarding freight and warehouse bills

Parenting Resource Center, Austin, MN

Program Coordinator for Catherwood Daycare 04/2018 to 01/2020

Writing articles, manuals, and other publications, and assisting in the distribution of promotional literature about programs and facilities

Reviewing and interpreting government codes and developing procedures to meet codes to ensure facility safety, security, and maintenance

Preparing and maintaining attendance, activity, planning, accounting, and personnel reports and records for officials and agencies, and directed preparation and maintenance activities

Directing and coordinating activities of teachers and administrators at daycare centers, schools, public agencies, and institutions

Planning, directing, and monitoring instructional methods and content of educational, vocational, and student activity programs

Recruiting, hiring, training, and evaluating primary and supplemental staff, and recommending personnel actions for programs and services

Collecting and analyzing survey data, regulatory information, and demographic and employment trends, in order to forecast enrollment patterns and the need for curriculum changes

Preparing and submitting budget requests and grant proposals to solicit program funding

Conferring with parents and staff to discuss educational activities and policies, and students’ behavioral and learning problems.

McNeilus Steel, Dodge Center, MN

Front Desk Clerk 11/2018 to 12/2018

Filing and maintaining records

Operating telephone switchboard to answer, screen, and forward calls, providing information, taking messages and scheduling appointments

Greeting persons entering establishment, determining nature and purpose of visit and directing to specific destinations

Providing information about establishment, such as location of departments and offices, employees withing the organization and services provided

Performing administrative support tasks such as proofreading, transcribing handwritten information and operating calculators and computers to work with pay records, invoices, balance sheets and other documents

Oshkosh/McNeilus Trucking, Dodge Center, MN

Data Entry Clerk 01/2017 to 11/2018

Entering alphabetic, numeric and symbolic data from source documents into computer, using data entry device, such as keyboard and optical scanner

Entering required documentation into templates

Comparing data entered with source documents, and re-entering data in verification format to detect errors

Deleting incorrectly entered data and re-entered correct data

Keeping records of work completed

Licensure:

CPR/First Aid Certified

Current Mower County Daycare License



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